Salary & Contract
Grade C SCP 5: £25,949–SCP 6: £25,989
Contract: 2x Permanent, 37 hours per week.
Essential Qualification: NVQ Level 2 or equivalent
Interview date: 27 May 2026
Artificial Intelligence (AI)
We embrace AI to enhance our operations and innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.
Applications that rely too heavily on AI may be rejected during shortlisting. We understand that AI may be used as a reasonable adjustment; if using AI to support your application, please give a brief explanation why to help ensure a fair selection process.
Ask us about flexible working options to fit with your work‐life balance.
The Role
Working as part of a busy office you will assist the Business Manager in ensuring the SEND Assessment Service fulfils its statutory duties both effectively and efficiently.
Responsibilities include: providing advice regarding the EHC Needs Assessment process and the Annual Review process to users of the SEND Assessment Service.
About You
You will be the first point of contact for parents and professionals, develop and maintain positive working relationships, respond appropriately to the needs of colleagues and customers, and work as part of a team. You will plan, organise and prioritise workloads, ensuring statutory deadlines are met.
Benefits
* Generous annual leave allowance
* Flexible work opportunities
* Access to a Pension Scheme
* Employee wellbeing and support services
* Exclusive rewards and benefits such as discounts, exclusive gym membership prices and salary sacrifice schemes
Security & Legal
We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment.
DBS clearance is required; the post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Employment offers are conditional upon satisfactory clearances.
Designated Role
This post is a designated customer‑facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
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