Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Senior housing solutions officer

Sheffield
Sheffield City Council HQ
€60,000 - €80,000 a year
Posted: 10 June
Offer description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Do you want to help vulnerable households in need?

Do you put the customer at the centre of what you do?

Do you have the resilience to thrive in a busy working environment?

If so, we would love you to apply for the post of Senior Housing Solutions Officer.

The Role

This is a fantastic opportunity to join the busy, exciting Housing Advice and Options Service. Housing Solutions senior officers provide housing advice to customers, and support case officers, assess households in housing need, and provide the best available support and housing options tailored to each household's specific needs. A solid 'customer first' approach is essential to the role. Homeless prevention is at the heart of everything we do, and if this is not possible we try to find the most suitable alternative accommodation solution.

We take homeless applications and work within a statutory framework in order to progress cases appropriately and in line with legal requirements.

A key aspect of the role involves working with internal and external partners to assess circumstances and investigate cases, and to gain a thorough understanding of the holistic needs of the household. Excellent negotiation skills are also needed, and the ability to stay calm under pressure.

Working within the limits of the accommodation resources available, it is not always possible to meet the accommodation aspirations of our customers; it is crucial to balance of empathy and understanding with managing customer expectations.

You would be working in a team with skilled and experienced officers, seniors and managers. Depending on your skills and experience, and where we need to focus our staff resources, there are a variety of roles, in prevention, our access team, and the relief team.

Who we are looking for

To be successful, you must be able to demonstrate a clear customer focus, with an ability to prioritise and organise your work.

We need excellent communicators who work well on their own initiative but are also flexible team players. It is important to be resilient and hardworking, with a keenness to learn.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide pay slip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment. All successful candidates will be required to complete an Enhanced Disclosure and Barring Service Check.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page .

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
See more jobs
Similar jobs
jobs Sheffield
jobs South Yorkshire
jobs England
Home > Jobs > Senior Housing Solutions Officer

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save