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Scheme support officer

Caerphilly
Support officer
Posted: 4h ago
Offer description

Summary Two part-time (36hrs) Scheme Support Officers are required for a young persons’ Supported Accommodation scheme in Caerphilly. You will work on a three-week rolling rota, which includes 12-hour shifts, both waking nights and days. Overview Who are Codi Group? Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other. About The Role This is a Scheme Support Officer role based at our warm, welcoming and friendly service, Maes Y Derwen in Caerphilly. Working in a team, you will provide support to a diverse group of service users aged 16 and over who are experiencing homelessness, trauma and complex needs. You will provide housing related supported to equip our service users with the knowledge, skills and tools that they need to be able to live independent lives. Day To Day Duties Engaging and interacting with the people we support Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing Welfare checks Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building Dealing with challenging behaviours Addressing any additional needs, the people we support might have Our aim is to equip individuals with the knowledge and tools to live independently. This challenging role involves managing complex needs and behaviours, including mental health, substance and alcohol misuse, and anti-social or offending behaviour, requiring an adaptable approach to engage a diverse clientele. Skills And Experience Needed A passion to work with and enable people to live as independent a life as possible Ability to provide advise appropriately The knowledge of issues facing vulnerable and homeless people A strong initiative and ability to work alone as well as being a great team player Ability to deal with conflicting and difficult situations Full list of duties and can found on the Job description. Values At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them. Pay and Pensions £24,531.00 FTE (£12.75 per hour) Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service. 3 x Life Cover linked to pension membership Saving scheme with competitive interest rate Give As You Earn scheme for tax efficient charity donations From 1st April 2026 the option to be either weekly or monthly paid. Time off and Flexibility 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave. Maternity & Adoption Leave: 20 weeks Paternity Leave: 3 weeks Wellbeing Sick Pay, rising with length of service up to 6 months full pay after 4 years. Eyecare: Up to £100 reimbursement towards eye tests and glasses. Free counselling, coaching, wellbeing team, and OH service to all colleagues Annual Health Check Health Cash Plan Getting Around Mileage paid at 45p plus 5P per passenger per mile Cycle to Work Scheme Personal Development Continuous professional training and development Leadership development programmes Professional memberships needed for your role are reimbursed Career coaching Support with funding and time for qualifications Perks and Recognition Long Service Awards Blue Light Card Eligibility giving discounts at 15,000 brands. Colleague Discount platform FREDIE At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact Support.talent@codigroup.co.uk or 0300 373 5262 How do you apply? If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly. If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us. Interviews are scheduled to take place on the 11th/12th February 2026.

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