Senior/Lead Business Analyst - PAS Programme
About Pikl
Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences.
As we enter our next phase of growth, we’re building a Policy Administration System (PAS) to underpin a scalable, partner-ready insurance platform.
About the Role
We’re looking for an experienced Contract Business Analyst to play a pivotal role in delivering our PAS.
This is a hands-on, high-impact role working on a project with real strategic impact, acting as the bridge between business stakeholders and delivery teams. You’ll own requirements end-to-end – from shaping early scope through to supporting delivery and UAT – helping us turn complex insurance processes into a scalable, modern platform.
Key Responsibilities
* Lead requirements gathering, analysis and documentation across the PAS MVP
* Translate insurance processes into clear user stories, specs and acceptance criteria
* Own and manage the product backlog through delivery lifecycle
* Act as the primary interface between business and digital/engineering teams
* Facilitate agile ceremonies (sprint planning, refinement, reviews)
* Define integration requirements across PAS components (API, pricing, billing, data, claims)
* Produce high-quality artefacts: BRDs, process maps, data flows, system documentation
* Support UAT planning, execution and sign-off
* Proactively manage risks, dependencies and stakeholder alignment
About You
* 5+ years’ BA experience within general or specialty insurance
* Proven delivery on PAS or complex insurance platform projects
* Strong understanding of policy lifecycle, underwriting, claims & billing
* Experience working with APIs, integrations and system architectures
* Confident communicator – able to work across C-suite to delivery teams
* Comfortable in fast-moving, MVP / scale-up environments
* Experience with London Market / MGA / Lloyd’s environments
* Familiarity with platforms like Guidewire, SSP, Earnix or similar
If you are a delivery focused BA with deep insurance and PAS experience wed love to hear from you.