Overview
Capgemini Invent is a transformation consultancy that blends strategic, creative and scientific capabilities to deliver cutting-edge solutions. We work with clients to drive transformation that is informed and validated by science and data, superpowered by creativity and design, underpinned by technology created with purpose.
Location: London, Manchester, Glasgow, Newcastle. We offer hybrid working; travel to client locations may be required depending on the project.
Your Role
As a User Experience Designer, you will join the growing Digital Factory community. We value user-centred design, critical thinking, problem solving and building digital services and products. You will champion inclusive design practices throughout project lifecycles, ensuring accessibility for as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.
As a User Experience Designer you will:
* Use different techniques to identify and understand users and their needs, translate user stories, and propose user-focused, evidence-based design approaches.
* Design accessible and impactful products and services for public and private sector clients.
* Employ a wide range of skills, including interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, and presenting research findings.
* Visualise and articulate complex problems, making disciplined decisions based on available information and research evidence.
* Apply technical knowledge to create or design interactive prototypes for products and services.
* Understand and resolve design-centric disputes across varying levels of complexity and risk.
* Lead and guide teams, setting the pace and ensuring delivery.
* Work in a fast-paced, evolving environment using an iterative method and flexible approach for rapid Agile delivery.
* Communicate effectively across organisational and technical boundaries, making complex information accessible for non-technical audiences.
Role: Contribution and Growth
As part of your role you will also have the opportunity to contribute to the business and your own personal growth through activities in the following categories:
* Business Development – Leading or contributing to proposals, RFPs, bids, proposition development, client pitch contributions, and client events.
* Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
* Learning & development – Training to support career development, certifications, etc.
Your Profile
What we'd Love To Meet Someone With
* Grounding in user-centred design, from concept to final delivery, with knowledge of tools, processes and how to bring an agile delivery team along.
* Experience collaborating with User Centred Design colleagues to synthesise insights and act on outcomes.
* Security Check (SC) Clearance.
* Experience with Government Digital Service (GDS) service standards and design principles.
* Experience with accessibility standards and legislation (e.g., WCAG).
* Experience using design tools such as Figma, Sketch, Adobe XD, InVision Studio, Axure, etc.
* Empathetic approach and ability to listen to technical and business stakeholders and interpret needs clearly for both audiences.
* Ability to present designs and justify decisions using an evidence-based approach.
* Proven ability to create high-quality design concepts and artefacts (personas, service maps, wireframes).
* Understanding of what good digital services look like and how to design inclusively and accessibly.
* Experienced in rapid paper and digital prototyping.
* Ability to build prototypes using code to create dynamic HTML/CSS/JavaScript prototypes.
* Ability to analyse HTML/CSS for accessibility issues.
Ideally, You Would Also Have
* Certifications in accessibility (CPACC, WAS, CPWA) or working towards.
* Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS.
What You’ll Love About Working Here
Capgemini Invent has been recognized as a Glassdoor Best Place to Work UK for four consecutive years. You will gain exposure to high-profile transformations and leading technologies, with access to extensive training and certifications in cloud technologies, programming, DevOps, cybersecurity and Agile delivery. Our environment includes unique training experiences and regular knowledge-sharing activities, with opportunities to connect with the wider team.
Need to Know
Capgemini promotes inclusion and flexible working arrangements. All UK employees may request flexible working. We support wellbeing through Mental Health Champions and wellbeing apps. London, Manchester or Glasgow are base locations, with flexibility for assignment location and periods away from home as needed. Documentation proving entitlement to live and work in the UK is required before joining. More information at: https://www.capgemini.com/gb-en/service/invent/
About Capgemini
Capgemini is a global technology and consulting partner helping organizations transform to a digital and sustainable world. With over 340,000 team members in more than 50 countries, it leverages strengths in AI, cloud and data, supported by deep industry expertise and a broad partner ecosystem. The group reported 2023 global revenues of €22.5 billion.
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