Integrar is a specialist division of Knights, the UK’s largest legal and professional services business outside of London. We have grown quickly, consistently and profitably over the past decade, building a reputation for being a premium law firm, and investing back into the business with new offices and 11 refurbishments in the last 2 years. Integrar is a market leader in delivering remortgage services for lending institutions and intermediaries such as tier-1 banks, building societies, mortgage brokers, estate agents and financial advisors. Collaboratively, our teams provide a fast and efficient service without compromising on quality and the personal touch.
In this role you will support a team of Technical Caseworkers to deliver a first-class service and experience to the banks and building societies and their customers and brokers. Making and receiving telephone calls with clients and customers to provide support and assist with queries, in a prompt and professional manner, increasing customer satisfaction.
Making telephone calls to third party companies to chase up information and documents enabling the smooth running of the file.
Prepare and draft legal paperwork.
Preparing completion statements using the case management system.
Checking property title registers for discrepancies.
We strive to deliver the best service possible for clients within a collegiate, team-based environment.
Knights is constantly investing in our employees, with new offices and 11 refurbishments in the past 2 years providing a premium work environment and facilities.
Our Leeds office is based at the stunning Majestic, with easy access via train, bus and park and ride schemes into the city centre.
We value conscientiousness, transparency and professionalism, providing a great work environment where there is collaboration, appreciation and a great platform for career development.
We have an excellent training and induction program for all new starters; an engaging on-site training team will give you the support and knowledge to succeed in your role.
Great work-life balance with employee wellbeing and healthcare benefits.
Excellent benefits package makes Knights a great place to work and includes 23 days annual leave, birthday gift vouchers, travel to work schemes, retailer discounts platform, healthcare, eyecare and dental, life assurance, discounted legal fees, pension, share incentive plan.
Affinity for learning/using technology, in particular experience of using a case management system is beneficial, and training will be provided on how we leverage technology for efficiency.
A flexible and adaptable approach to work as priorities can change from day to day.
Experience with Microsoft Outlook and other Microsoft Office applications.