FOH / Kitchen Assistant
Nestled in the heart of the Norfolk Broads, Fairhaven Woodland & Water Garden offers a truly unique visitor experience. We are seeking a reliable, enthusiastic, and customer-focused FOH/ Kitchen Assistant to become part of our welcoming team. In this role, you will help to ensure the seamless daily operation of our tearoom, preparing fresh, delicious food and beverages for our guests in a warm and inviting setting.
The ideal candidate will be responsible for serving customers in the tearoom and assisting with food preparation, delivering excellent customer service, and upholding the highest standards of hygiene. They will also play a key role in fostering the tearoom's welcoming, community-driven ambiance. Flexibility and teamwork are essential, and a genuine enthusiasm for providing exceptional service in a stunning natural setting is important.
Job Description and Person Specification
Post:
FOH / Kitchen Assistant
Start Date:
As soon as possible
Work Pattern:
Part-time (permanent). Four days per week, scheduled flexibly across seven days, including weekends.
Hours of Work:
8hrs between 8am-5.30pm
Salary:
£12.64 per hour
Responsible to:
Catering Manager
Key responsibilities
The post-holder will be expected to:
* Prepare and serve a variety of hot beverages, including coffees; barista experience or training is a valuable asset.
* Assist in preparing light lunches.
* Maintain cleanliness and organization in all food preparation and serving areas, ensuring strict adherence to food hygiene and health & safety regulations.
* Oversee and assist staff and volunteers, ensuring efficient daily operations and a well-coordinated team environment.
* Provide courteous and efficient service to customers, swiftly taking orders, preparing beverages, and ensuring timely food delivery.
* Offer a welcoming and friendly service to all visitors, addressing their enquiries and ensuring a positive and enjoyable guest experience.
* Handle till operations efficiently, ensuring precise processing of cash and card payments.
* Assist in maintaining the presentation of the tearoom by clearing tables, restocking supplies, and carrying out general cleaning tasks.
* Support catering efforts for special events and functions at Fairhaven, including guided tours, community gatherings, and seasonal celebrations.
Working Environment:
* Based in the Kingfisher Tearoom at Fairhaven Woodland & Water Garden.
* The role involves standing for extended periods and some manual handling.
* Shifts to include weekends, bank holidays, and occasional evenings for special events.
* Uniform will be provided and must be worn during working hours.
* Own transport essential we are not situated on a bus route
Job Type: Part-time
Pay: £12.64 per hour
Expected hours: 32 per week
Work Location: In person