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Account handler - science & tech

Botley (Oxfordshire)
Account handler
Posted: 17 February
Offer description

Account Handler - Science & Tech Location: Oxford (3 days in office, hybrid working) Full/Part Time: Full Time Salary: £40,000 per annum Overview We are working with a leading insurance broker who, due to growth, has an opportunity for an Account Handler - Science & Tech to join their Oxford-based team. This role is ideal for someone with experience handling clients in the science & technology sector, although we may also consider a commercial account handler looking to transition into this specialised market. This is an excellent opportunity to manage a robust client portfolio, develop technical expertise, and progress towards a future Account Executive role. Responsibilities Manage a portfolio of science & technology clients, acting as their primary point of contact. Oversee renewals, policy administration, endorsements, and cancellations. Ensure compliance with FCA regulations, Consumer Duty obligations, and internal standards. Identify opportunities to enhance client coverage and mitigate risk. Support and mentor junior colleagues, collaborating across teams to meet client needs. Maintain up-to-date industry knowledge, liaise with insurers, and negotiate terms that benefit clients. Day-to-Day Handle client communications and inquiries efficiently. Prepare and process policy documentation, renewals, and endorsements using Acturis. Conduct compliance checks and maintain accurate, audit-ready records. Collaborate with colleagues to deliver tailored insurance solutions. Stay updated on market trends, insurer relationships, and developments in the science & tech sector. Skills & Experience Experience within the science & technology insurance sector essential. Commercial account handling experience considered if willing to transition into science & tech. Strong client-focused communication and service skills. Excellent organisation, time management, and decision-making abilities. Collaborative, supportive, and capable of mentoring junior colleagues. Proficient in Acturis or similar insurance platforms. Additional Qualifications CII or ACII qualification desirable, or willingness to work towards it with full business support. Contact Expert: Sharnia Shevlin, Senior Consultant - London & South on Email:

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