Employer Hertfordshire Partnership NHS Foundation Trust Employer type NHS Site Rosanne House, Parkway, Welwyn Garden City, AL8 6HG Town Welwyn Garden City Salary £28,860 - £31,671 Per annum, Pro rata (5% HCAS Included) Salary period Yearly Closing 13/10/2025 23:59 Interview date 23/10/2025
Senior Support Worker - Social Care
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a completion code by email, which will be valid for 6 months and required to submit your application form.
We have an exciting and rare opportunity within Mental Health Services for Older People for an experienced Senior Support Worker to join our social care team to assist us with the smooth running of the service.
Main duties of the job
The post holder will be expected to assess need, plan, implement/ commission and evaluate care for a number of people that are allocated to them; this will include decisions regarding risk and risk management. The post holder will regularly work alone, without direct supervision, they will however be accountable to a qualified member of the team. The post holder will exercise communication skills, both verbal and written and be able to engage with acutely distressed people in challenging and unknown situations.
As a staff member the post holder represents Hertfordshire Partnership NHS Foundation Trust (HPFT) and will play a vital role in fostering positive relationships and communication between the Mental Health Trust and not only the clients and their carers and relatives, but also other agencies, charities, and providers.
All staff should comply with the Trust’s Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of Outstanding from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Detailed job description and main responsibilities
• Be allocated a number of people, whom they will complete an assessment of care needs (primarily social care) and risk assessment of patients presenting with a wide variety of clinical conditions. Following this the post holder will be responsible for the development, implementation, and evaluation of programmes of care, without direct supervision (though clinical supervision is implemented as per policy to support you).
• Be required to provide advice, guidance and education to clients and their carers and families regarding social care provision and policy.
• Participate fully in providing quality of care in line with local and national guidelines.
• Act as a role model in providing a service for people with mental health problems.
• Participate in team audit projects associated with the service.
• Be required to challenge practice that compromises or challenges high quality care to older people
• To advise Team Manager of any resource short falls.
• To partake in continuing professional development that will also benefit the development and quality of the service.
• Document all activity on Care Notes (PARIS), ACSIS and Outlook, and to utilise Employee Online, Online Expenses and other computerised systems.
Person specification
EXPERIENCE, KNOWLEDGE and TRAINING
* Experience of working within mental health services (or other social care service)
* Knowledge of relevant legislation, eg. Mental Health Act, Mental Capacity Act, National Service Framework for Older People, National Dementia Strategy
* Use of computer programmes eg. Word
* Completed training courses relevant to mental health and cognitive disorders
* Knowledge of FACS criteria
* Knowledge and able to use to Care Notes and ACSIS computer systems
COMMUNICATION SKILLS
* Excellent communication skills, verbally and in writing
* Ability to feedback and discuss cases within the multi disciplinary team
* Excellent documentation of duties performed.
ANALYTICAL SKILLS
* Good range of problem solving skills
* Good range of information gathering skills.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were “blown away” by our people’s achievements and that everything they saw “sings and hums”. This year, our staff rated us the 4 th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.
If you would like to join a team to be proud of and you share our values and passion for great care and outcomes for our service users and carers, we would love to hear from you.
Additional Information
HPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.
The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.
Infection Control
All our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all roles
AI Usage Guidance
While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have tailored your application before submitting it.
Visa and Immigration
Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - GOV.UK website. We would encourage all applicants to review the criteria carefully to understand their eligibility for sponsorship.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Daisy Richards Job title Professional Lead for Social Care - Older Adults Email address [emailprotected] Telephone number 01707 364003 Additional information
Chichi Ogugua - Senior Social Worker - 01707 364 003
#J-18808-Ljbffr