Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service officer

Cramlington
ABM UK
Customer service officer
€60,000 - €80,000 a year
Posted: 24 May
Offer description

Job Description

Location: Manor Walks Shopping Centre

Working Hours: 40 hours per week, 5 days out of 7

Pay Rate: £12.75 per hour

We are seeking a Security and Maintenance Operative responsible for maintaining a safe, secure, and clean environment within a busy shopping centre. Key responsibilities include patrolling premises, monitoring security systems, managing cleaning routines, and supporting daily operations.


Responsibilities

* Maintain high cleaning standards and ensure waste management and recycling are efficiently handled.
* Conduct regular inspections of the site, including streets, car parks, and access areas.
* Implement and monitor health and safety procedures, liaising with the Facilities and Centre Managers.
* Ensure security by preventing unauthorized access, investigating disturbances, and operating CCTV and bodycams.
* Respond to emergencies, liaising with emergency services, and managing traffic and access during incidents.
* Carry out reception duties, including visitor logging and answering inquiries.
* Test fire alarm systems and respond to alarm activations.
* Ensure all contractors have valid permits before commencing work.
* Handle spillages, litter, and general maintenance within the centre.
* Adhere to health and safety legislation and guidelines, promoting a safe working environment.


Qualifications and Skills

* SIA Door Supervisor Licence
* Excellent customer service and communication skills
* Professional approach with sound judgment and integrity
* Ability to remain calm under pressure
* Teamwork and flexibility to cover shifts, including holidays and sick leave
* Ability to follow instructions accurately


Benefits

* 24/7 GP access for employee and immediate family
* Mental health support and counseling services
* Get Fit Programme
* Financial and legal support
* Cycle to Work scheme
* Access to Perks at Work app with discounts, resources, and support services

For more information about ABM’s benefits, visit our careers page.


About Us

ABM is a leading provider of integrated facility services, dedicated to creating cleaner, healthier, and more sustainable environments. We serve a wide range of industries across the UK, employing over 10,000 team members. Visit www.abm.co.uk for more information.

We are committed to promoting diversity and inclusion and are proud members of the Armed Forces Covenant Employer Recognition Scheme.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Customer service officer - construction materials
Newcastle Upon Tyne (Tyne and Wear)
TN United Kingdom
Customer service officer
€60,000 - €80,000 a year
Similar job
Admissions and customer service officer
Gateshead
TN United Kingdom
Customer service officer
€60,000 - €80,000 a year
Similar job
Customer service officer
Cramlington
TN United Kingdom
Customer service officer
€60,000 - €80,000 a year
See more jobs
Similar jobs
Service jobs in Cramlington
jobs Cramlington
jobs Northumberland
jobs England
Home > Jobs > Service jobs > Customer service officer jobs > Customer service officer jobs in Cramlington > Customer Service Officer

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save