Job Description
People Coordinator
Impact Food Group
At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day.
Through our industry-leading brands — Innovate, Hutchison, Cucina, and Chapter One — we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year.
We’re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience.
Guided by our values, integrity, bold, impactful, humble, and community; you will help us shape a workplace and culture we can all be proud of.
What you’ll be doing
As a People Services Coordinator, you’ll be the first point of contact for our employees and managers, providing friendly, accurate, and timely support across a wide range of people matters. You’ll help keep our systems running smoothly, support key employee lifecycle processes, and take the lead on specific employee relations cases.
Key Responsibilities
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* Responding to general employee enquiries via phone and email, providing helpful and accurate information.
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* Directing manager queries to the right person or team within the People function.
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* Maintaining and updating our HR systems and records with precision and care.
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* Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity.
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* Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes.
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* Assisting with onboarding processes for new starters and employees transferring via TUPE.
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* Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported.
More about you -
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* Experience in an HR or administrative role, ideally in a fast-paced environment.
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* A passion for people and a commitment to delivering excellent service.
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* Strong organisational skills and attention to detail.
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* Confident communicator with a friendly and professional approach.
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* Comfortable using HR systems and handling sensitive information.
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* Eager to learn and grow—ideally studying towards a CIPD Level 3 qualification or keen to start.
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* Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team.
If you’re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team transforming lives through the power of food, making a genuine difference for students across the UK.