COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE
Field Applications Engineer – Data Centre Cooling (UK/EU)
Remote/Field-Based Role: While our HQ is in the North East, we welcome applications from candidates based anywhere in the UK with easy access to a major airport for EU travel.
Our client is a global leader in high-performance thermal management, specialising in liquid cooling technologies that power the world’s most advanced data centres. As a key technical authority, the Applications Engineer will bridge the gap between customer requirements and internal R&D, acting as the face of the company’s Direct Liquid Cooling (DLC), immersion, and hybrid architectures. Reporting to the NPI Manager, you will enable the deployment of energy-efficient solutions for hyperscale, colocation, and enterprise environments, driving the rapid scaling of AI and High-Performance Computing (HPC) across the EU.
KEY DUTIES & RESPONSIBILITIES
* Lead technical proposals, RFQs, and design reviews; assist customers with system architecture, sizing, and liquid cooling selection.
* Provide expert remote and on-site support for the installation, commissioning, and troubleshooting of hydraulic and thermal systems.
* Perform thermal and hydraulic performance modelling; oversee pilot projects and Proof-of-Concept (PoC) deployments.
* Serve as the field-to-R&D link, providing data-driven insights for product improvement and developing technical application notes.
* Identify expansion opportunities within existing accounts through deep technical engagement and stakeholder workshops.
QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES
* Degree in Mechanical, Thermal, or Electrical Engineering (Master’s preferred) with a strong foundation in thermodynamics and fluid mechanics.
* Proven experience in a Field Application or Systems Engineering role within data centre infrastructure (pumps, CDUs, cold plates, and manifolds).
* Hands-on experience with Direct-to-chip, Rear-door heat exchangers, or immersion cooling; ability to interpret P&IDs and mechanical drawings.
* Proficiency in thermal simulation and performance modelling; fluency in English (additional European languages are a plus).
* Highly analytical with a structured problem-solving approach; professional and credible when interfacing with senior technical stakeholders.
* Ability to travel frequently across the EU to customer sites and internal facilities