A leading recruitment firm is seeking an L1/L1.5 Technical Support Engineer to provide omnichannel support and resolve technical issues for customers. The ideal candidate will have over 4 years of experience in a technical support environment, proficiency in key technologies like Active Directory and Windows OS, and excellent communication skills. This role offers opportunities to work within the ITIL framework and manage service requests in a dynamic 24x7 shift setting, focusing on customer satisfaction.
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