Overview
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area.
The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description.
This is a non-operational role which may involve contact with prisoners depending on their area of work.
This role has no line management responsibilities.
Characteristics
Typical tasks associated with this Group Profile include:
Organise, produce and maintain accurate records for area of work
Act as contact point for all communications to the team Prioritise and distribute communications to the appropriate person or relevant department in establishment
Complete monitoring returns for area of work
Input requisitions on to the finance database and process requisitions for defined area of work
Co-ordinate any awareness sessions for area of work
Prepare paperwork for checking by manager, conducting initial checks as required
Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
Collate information relating to relevant Service Delivery Indicators (SDIs)
Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points.
Job Descriptions relating to this Group Profile
The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.
Business Administrator : Activity Hub
Business Administrator : Business Hub
Business Administrator : Employment
Business Administrator : Equality
Business Administrator: Mobilisation, Transition and Transformation (MTT) Administration Support
Business Administrator : Resettlement Worker
Business Administrator : Establishment Television Systems
Business Administrator : Healthcare
Business Administrator : Management Coordinator
Business Administrator : New Colleagues Lead Administrator
Business Administrator : Observation, Categorisation and Allocation (OCA)
Business Administrator : Offender Management Hub
Business Administrator : People Hub
Business Administrator : Prison Digital Services Administrator
Business Administrator : Programmes
Business Administrator : Psychology
Business Administrator : Regional Admin Support – Wales
Business Administrator : Regional Admin Support – North East
Business Administrator : Chaplaincy
Business Administrator : Safe Decent and Secure
Business Administrator : Safer Custody
Business Administrator : Security Intelligence Collator
Business Administrator : Social and Palliative Care
Business Administrator : Substance Misuse and Drug Strategy
Business Administrator : VCC Administrator
Essential Skills/ Qualifications/ Accreditation/ Registration
Job holders must complete specific training in their specialism once they take up post.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Behaviours
Changing and Improving
Communicating and Influencing
Working Together
Managing a Quality Service
Delivering at Pace
Hours of Work and Allowances
37 hour working week
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