Job Overview
The Business Support Co-ordinator is part of the Business Support team and will take direction from and be accountable to the Business Support Manager, liaising, coordinating and communicating with Finance, Sales, and Operations teams.
Responsibilities include the management of all portals, which will include:
* Uploading service sheets
* Uploading invoices
* Managing the portal from quote to invoice, including day‑to‑day portal management using systems such as Coupa, Verisae, iSupplier, Tradex, Data Station, Ariba, Lens, and Concerto, matching service sheets with invoices and sending to customers in the required format
* Answering and directing calls, and recording opportunities to pull through invoices daily from OpenCRM and send to customers
* Assisting in the resolution of invoice queries while working closely with the credit control team
* Handling contract renewals and quoting for the sales team
Qualifications
* Strong communication and listening skills
* Proficient in Microsoft Office and general computer literacy
* High attention to detail and accuracy in data handling
* Ability to prioritise tasks effectively and manage workload efficiently
* Positive attitude with a willingness to learn and develop
* Able to work independently and collaboratively within a team
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