You'll be part of a compassionate, community-focused team supporting our retirement community residents, putting people first every single day. BeYourBest is more than a hashtag – it is our commitment to helping our people grow, thrive and feel valued. We will support you with the tools, training, and encouragement to reach your full potential while celebrating your individuality and the difference you make each day.
Responsibilities
* Welcome customers and provide front‑of‑house reception support
* Create engaging individual and group activities that reflect personal interests
* Promote and review activities to help customers achieve their goals
* Support customers to connect with and feel part of their local community
* Enable customers to continue to live life on their terms
* Develop and lead activities that involve and inspire customers
* Prioritise tasks and meet deadlines with confidence
Qualifications and Skills
* NVQ Level 2 in Health and Social Care, or willingness to work towards it
* Strong interpersonal and customer‑care skills
* Basic Microsoft Word and Excel knowledge
* Flexibility to work weekends when required
Benefits
* 33 days annual leave pro rata (rising to 38 days including bank holidays)
* Occupational sick pay linked to length of service
* Contributory pension scheme
* Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments and an Employee Assistance Programme offering medical, financial and legal advice, plus short‑term counselling
* Company‑paid life insurance
* Parental leave arrangements and annual leave purchase scheme
* Company‑funded training and ongoing career development opportunities
* Flexible working options and an inclusive culture supported by staff networks (PRISM, Disability, Race Equality and Parent networks)
* Exclusive retail discounts, Cycle to Work and salary sacrifice arrangements
Application Requirements
We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.
Inclusion and Equal Opportunity
Inclusion is one of our core values. We are committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
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