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Governance Manager
Employer Devon Partnership NHS Trust Location Exeter, Devon, United Kingdom Salary GBP 46,148.00 - 52,809.00 per year Closing date 16 Jun 2025
View more categories View less categories Sector Engineering ,IT ,Security Job Role Corporate Governance Job Type Permanent
Job summary
The Jobholder has responsibilityfor ensuring that the Directorate has a robust governance and performanceframework in place that is highly effective and transparent within the Directorateand wider Trust.
To be the Lead expert and contactwithin the Directorate for any Governance advice and queries i.e., risks, incidents,complaints, audit/Quality Improvement; providing direction as required.
To work closely with the Directorate Practice Leads and wider management team to ensure that the Governance framework is monitored, measured and adhered to.
To lead the preparation and formulation of the monthly Directorate Governance Boards, in conjunction with the Senior Management Team.
To liaise and work with the wider Trust Risk Management and Quality Improvement team, ensuring that the Directorate is on track with related projects/pieces of work, and also shares best practice and learning across the Trust.
Main duties of the job
Toensure that staff within the Directorate are aware of their Governance responsibilitiesand have appropriate access and training to support the timely reporting ofincidents.
Toprovide expert advice, support and guidance to Directorate staff in theinvestigation and resolution of incidents, ensuring mandatory time frames areadhered to, action plans are formulated, presented and ratified through theDirectorate Governance Board.
Tobe an active member of the Team governance/business meetings, supporting thedelivery and adherence to the Directorates Governance framework.
Toensure all risks within the Directorate are risk assessed at the time the riskis identified.
Tobe responsible for the Directorate Risk Register ensuring risks are uploaded ina timely manner, and are reviewed by the nominated risk manager in line withthe Trusts Risk Management Strategy.
Toensure that mitigating actions are undertaken and achieved within the agreedtimeframe, and to escalate to the Directorate Governance Board (DGB) where risks are not on target.
Tosupport the Directorates compliance with essential learning and PDRs byidentifying / monitoring staff who are out of date and flagging this with theappropriate line manager for action motivating staff to complywith policy.
Representthe Directorate where appropriate, at Trust wide Governance & Risk-relatedmeetings, presenting themes and lessons learnt with recommendations forconsideration / change to Trust wide policy and process.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Complaints
To beresponsible for developing, reviewing and monitoring the complaints processwithin the Directorate, to ensure it meets the overall Trust policy. Furthermore, ensures that a robust process isin place within the Directorate to enable complaints to be investigatedthoroughly, appropriately and promptly with responses drafted within thespecified policy timeframe.
Formulate,develop & review the reporting arrangements for complaints within theDirectorate to ensure that a regular update report regarding complaintsmanagement / themes and lessons learnt with recommendations is presented atDirectorate Learning from Experience group
Clinical Auditand Guidelines
To continuouslyreview and develop the Directorate Audits and actively monitor completionagainst the Directorates annual audit plan, ensuring all local and nationalaudits are registered with the Clinical Audit Department/or equivalent, and areappraised of the outcome of the audit and emerging action plan/change inpractice.
Act as thedesignated NICE initiator for the Directorate, distributing guidance andproviding expertise, advice and support to the relevant clinicians forassessment.
Ensure theAudit Department is fully appraised of the compliance status within theDirectorate. Take a lead in updating the Directorate Audit Programme with NICEguidance requiring audit
CQC evidence
In conjunctionwith the Directorate Practice Leads, to co-lead within the Directorate and beresponsible and accountable for ensuring that the Trusts assurance process inrelation to the Care Quality Commissions (CQC) standards are accurate andreflect the position of the Directorate.
In conjunctionwith the HOP, promote and provide on-going education and awareness within theDirectorate, of the principles of the CQC standards for quality and safety.
Trust Policies
To support theadherence of Trust-wide relevant policies
Toreview/propose changes to relevant to governance-related policies, ensuringthat the Directorate is aware and communicated of any change.
External Visits
To activelysupport adherence to the Trusts Policy for the Management of External AgencyVisits, inspections and accreditations by co-ordinating, collating andproviding the Trust Governance lead and Managing Partner with appropriateinformation of all planned external visits and the outcome of these visits(collating outcomes, and report including details of any actions/timescales).
To ensure thatExternal Visits are reported through the Directorate Governance Board andaction plans are devised, implemented, reviewed & monitored to ensurerecommendations are implemented where appropriate, without delay, including theformulation of new policies or procedures.
InformationGovernance
To beresponsible for cascading Information Governance requirements and providing aco-ordinated response to these.
To beresponsible for informing the Information Governance Office of any new systems(electronic and manual) within the Directorate to ensure that an owner can beassigned and appropriate training provided.
Job description
Job responsibilities
Complaints
To beresponsible for developing, reviewing and monitoring the complaints processwithin the Directorate, to ensure it meets the overall Trust policy. Furthermore, ensures that a robust process isin place within the Directorate to enable complaints to be investigatedthoroughly, appropriately and promptly with responses drafted within thespecified policy timeframe.
Formulate,develop & review the reporting arrangements for complaints within theDirectorate to ensure that a regular update report regarding complaintsmanagement / themes and lessons learnt with recommendations is presented atDirectorate Learning from Experience group
Clinical Auditand Guidelines
To continuouslyreview and develop the Directorate Audits and actively monitor completionagainst the Directorates annual audit plan, ensuring all local and nationalaudits are registered with the Clinical Audit Department/or equivalent, and areappraised of the outcome of the audit and emerging action plan/change inpractice.
Act as thedesignated NICE initiator for the Directorate, distributing guidance andproviding expertise, advice and support to the relevant clinicians forassessment.
Ensure theAudit Department is fully appraised of the compliance status within theDirectorate. Take a lead in updating the Directorate Audit Programme with NICEguidance requiring audit
CQC evidence
In conjunctionwith the Directorate Practice Leads, to co-lead within the Directorate and beresponsible and accountable for ensuring that the Trusts assurance process inrelation to the Care Quality Commissions (CQC) standards are accurate andreflect the position of the Directorate.
In conjunctionwith the HOP, promote and provide on-going education and awareness within theDirectorate, of the principles of the CQC standards for quality and safety.
Trust Policies
To support theadherence of Trust-wide relevant policies
Toreview/propose changes to relevant to governance-related policies, ensuringthat the Directorate is aware and communicated of any change.
External Visits
To activelysupport adherence to the Trusts Policy for the Management of External AgencyVisits, inspections and accreditations by co-ordinating, collating andproviding the Trust Governance lead and Managing Partner with appropriateinformation of all planned external visits and the outcome of these visits(collating outcomes, and report including details of any actions/timescales).
To ensure thatExternal Visits are reported through the Directorate Governance Board andaction plans are devised, implemented, reviewed & monitored to ensurerecommendations are implemented where appropriate, without delay, including theformulation of new policies or procedures.
InformationGovernance
To beresponsible for cascading Information Governance requirements and providing aco-ordinated response to these.
To beresponsible for informing the Information Governance Office of any new systems(electronic and manual) within the Directorate to ensure that an owner can beassigned and appropriate training provided.
Person Specification
Experience
Essential
* Substantial previous experience and success in supporting and delivering the risk and clinical governance agenda including experience in risk management and audit techniques.
* Experience of co-ordinating project work, with a comprehensive knowledge of project principles, techniques & tools.
* Experience of policy and report drafting and formulation.
* Experience of planning over short, medium, and long term timeframes and adjusting plans & resource accordingly.
* Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief up the line.
* A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
Qualifications
Essential
* Educated to degree level in relevant subject or equivalent qualification / significant equivalent experience.
* Post graduate degree in management studies or equivalent experience
Desirable
* A Masters level qualification (or equivalent) or working towards, desirable, or equivalent experience.
* Prince 2 Foundation level or equivalent experience.
Person Specification
Experience
Essential
* Substantial previous experience and success in supporting and delivering the risk and clinical governance agenda including experience in risk management and audit techniques.
* Experience of co-ordinating project work, with a comprehensive knowledge of project principles, techniques & tools.
* Experience of policy and report drafting and formulation.
* Experience of planning over short, medium, and long term timeframes and adjusting plans & resource accordingly.
* Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief up the line.
* A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
Qualifications
Essential
* Educated to degree level in relevant subject or equivalent qualification / significant equivalent experience.
* Post graduate degree in management studies or equivalent experience
Desirable
* A Masters level qualification (or equivalent) or working towards, desirable, or equivalent experience.
* Prince 2 Foundation level or equivalent experience.
Employer details
Employer name
Devon Partnership NHS Trust
Address
Wonford House
Dryden Road
Exeter
Devon
EX2 5AF
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