At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
How you will make an impact in this role?
The Senior Manager-Privacy Operations & Integration will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data.
Primary Responsibilities:
1. Assist with embedding privacy into daily operations, design, products, and processes
2. Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units
3. Partner across second and third lines of defense to align controls and audit readiness
4. Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements
5. Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices
6. Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units
7. Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits
Minimum qualifications:
8. High degree of organization, individual initiative and personal accountability and resiliency
9. Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
10. Proven ability to manage multiple demands successfully within a matrixed organization
11. Track record of creating and leading strong cross-functional teams
12. Enjoy solving large and complicated problems
13. Ability to maintain a positive, can-do’ attitude
14. Bachelor’s degree in business, management, or a related field
15. 5+ years of experience within a Privacy risk management or oversight function
Preferred Qualifications:
16. Advanced Degree
17. Industry credentials (e.g., IAPP)
18. Demonstrable knowledge of either the GDPR, CCPA or GLBA
19. Knowledge of non-US/European Privacy and Privacy adjacent regulations
20. Prior Financial Services or Banking Industry experience
21. Prior experience with privacy-related processes across an Enterprise or local level for a financial services company
22. Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information
23. Prior experience using enterprise-thinking to quickly identify areas of improvement
ORMCM
Non-considerations for sponsorship:
Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions.
Guardian
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
24. Competitive base salaries
25. Bonus incentives
26. Support for financial-well-being and retirement
27. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
28. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
29. Generous paid parental leave policies (depending on your location)
30. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
31. Free and confidential counseling support through our Healthy Minds program
32. Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.