Overview
City Electrical Factors Ltd, established in 1951, is the United Kingdom’s leading Electrical Wholesale Network with almost twice as many distribution outlets as its nearest competitor. Our business extends beyond the UK to North America, the Middle East, and Australia. We pride ourselves on superior customer service and customised solutions to meet individual needs. Our in-house IT systems allow for efficient order tracking and delivery, ensuring customer satisfaction. We strive to exceed customer expectations in all that we do.
Role Description
This is a full-time, on-site role for a Branch Manager located in Bromsgrove. The Branch Manager will oversee daily operations, manage staff, and ensure effective performance in sales and customer service. Responsibilities will include monitoring sales performance, managing inventory, addressing customer inquiries, and maintaining a safe and productive workplace. The role also involves developing strategies to increase branch revenue and optimizing processes for better efficiency.
Responsibilities
* Oversee daily branch operations and manage staff to deliver strong sales and customer service performance.
* Monitor sales performance and implement strategies to achieve targets.
* Manage inventory to optimize stock levels and availability.
* Address customer inquiries and resolve issues to ensure satisfaction.
* Maintain a safe, productive, and compliant workplace.
* Develop strategies to increase branch revenue and optimise processes for efficiency.
Qualifications
* Strong leadership and team management skills
* Experience in sales performance monitoring and strategy development
* Ability to manage inventory and resources effectively
* Excellent customer service and communication skills
* Experience in logistics and supply chain management
* Ability to work independently and make decisions
* Problem-solving skills and adaptability
* Prior experience in the electrical wholesale industry is a plus
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Wholesale
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