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* Supporting manual testing and factory release of our endpoint security software products
* Triaging, investigating and documenting issues raised by HP's testing teams using Jira and internal tools
* Liaising between testers, developers and product managers to resolve issues
* Making software releases to the testing and factory teams, including ongoing management/configuration and production of supporting artefacts
* Maintenance and development of internal process and system documentation
Role: Test Release and Support Engineer
Duration: 12 Months
Location: Onsite - Cambridge - CB4 0WZ
Rate: £25 P/HOUR - Umbrella
Job Responsibilities
* Supporting manual testing and factory release of our endpoint security software products
* Triaging, investigating and documenting issues raised by HP's testing teams using Jira and internal tools
* Liaising between testers, developers and product managers to resolve issues
* Making software releases to the testing and factory teams, including ongoing management/configuration and production of supporting artefacts
* Maintenance and development of internal process and system documentation
Job Requirements
* 1+ years of experience in technical support, preferably with log analysis
* Good understanding of Windows, including applications (MS Office suites, browsers) and system tools (registry, event viewer)
* Confident command line user
* Hands-on experience of ticketing software (e.g. Jira)
* Familiarity with standard software development methodologies
The Following Skills And Attributes Are a Plus
* Commercial software testing experience, including writing test cases
* Management of test infrastructure and environments
* Knowledge of a programming language such as PowerShell, Python, C#
* Experience with remote connectivity solutions (e.g. TeamViewer) and working with globally distributed development teams
* Familiarity with a hardware-led environment
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Engineering and Information Technology
* Industries
Staffing and Recruiting
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