We are looking to recruit an enthusiastic and motivated individual to join our Acute & Diagnostic Administration Services Team as a Secretary.
In this vital role, you will:
Team Coordination
Efficiently co-ordinate administrative team / tasks, providing secretarial and clerical support to allocated clinical teams, escalating issues to the Team Leader when necessary.
Confidential and Professional Communication
Use initiative, confidentiality, diplomacy, and tact to manage sensitive information in line with NHS policies and procedures, ensuring accurate and timely communication.
Workload Management
Prioritise and manage own workload independently, ensuring compliance with NHS Dumfries and Galloway KPI’s and Scottish Government targets where applicable, escalating concerns appropriately.
Clinical Support
Assist with the clinical team’s administrative workload to support effective planning and resource use.
Transcription Duties
Transcribe digital dictation including letters, reports, and discharge summaries for patients from outpatient clinics, ward discharges, and other appointments.
Training and Development
Complete all mandatory training and work with the Team Leader to identify and undertake further development aligned with personal and service objectives.
You may be based across both Dumfries and Galloway Royal Infirmary (DGRI) and Mountainhall Treatment Centre (MHTC), working closely with multidisciplinary clinical teams and administration colleagues. This is a key support role, and we are looking for someone who is:
• A strong team player with a flexible, “can-do” attitude, who can also work independently
• Organised and methodical, with excellent attention to detail
• A confident communicator with good interpersonal skills and able to remain calm whilst operating effectively under pressure
• Self-motivated, enthusiastic, flexible and committed to high standards of service
You will be supported by colleagues, Team Leader, Administration Services Co-ordinator, and Administration Services Manager.
Please note: A typing/audio test will be required at interview, which must be attended in person. Unfortunately, we are unable to offer interviews via Microsoft Teams.
Please Note: The salary for this vacancy does not meet the minimum required for sponsorship.