Job Title: Dispatcher / Scheduler - Engineers Location: Caterham Contract Type: Temporary - Full Time (Monday to Friday in office) Key Responsibilities: - Schedule and dispatch engineers across the UK for repair, installation, and security jobs. - Manage and update the daily and weekly engineer schedules, ensuring maximum efficiency and minimal downtime. - Act as the main point of contact for engineers, customers, and internal teams regarding scheduling and job updates. - Monitor progress of ongoing jobs and adjust schedules as needed to accommodate emergencies or last-minute changes. - Ensure all job details, updates, and engineer movements are accurately recorded in the system. - Liaise with customers to confirm appointments and provide updates on engineer attendance. - Work closely with operations, customer service, and technical teams to ensure smooth workflow and service delivery. Skills & Experience Required: - Proven experience in scheduling, dispatching, or diary management (preferably within engineering, technical services, or field operations). - Strong organisational skills with excellent attention to detail. - Confident communicator, able to coordinate effectively between engineers, clients, and internal departments. - Comfortable working in a fast-paced, reactive environment with shifting priorities. - Proficient with scheduling systems, databases, and Microsoft Office (Excel, Outlook). - Knowledge of technical or engineering terminology is an advantage