Contract type: Full time (37.5 hours), Permanent
Job reference: 2966
Join us and make an impact
Are you a creative professional with a passion for health, marketing, and engagement? Do you thrive in a fast‑paced environment where your words can inform, inspire, and influence?
We’re looking for a Communications & Marketing Executive to bring energy, creativity, and precision to our growing team. This is your opportunity to play a key role in shaping how we connect with patients, members, and stakeholders, helping to grow awareness and drive engagement across multiple channels.
About the role
You will be at the heart of our communications activity, responsible for delivering high‑quality written content that supports our integrated communications and engagement strategy.
From crafting compelling health stories to supporting campaigns that expand our reach, your work will directly contribute to increasing self‑funded patients, insurance referrals, and paid services.
What you’ll be doing
* Raise the profile of Benenden Hospital internally and externally through high‑quality written communications
* Create relevant and engaging content—including copy, video, and photography—for a variety of channels
* Develop and manage the social media content plan
* Support the PR & Communications Manager in growing awareness across local and national media, business leaders, and the medical community
* Build and support stakeholder identification and targeting activity
* Engage and influence members to consider self‑pay through compelling content, including for Be Healthy magazine
* Support internal engagement initiatives, including the self‑pay agenda
* Manage the Patient Ambassador Programme
* Respond to patient reviews on key platforms (e.g. Doctify, Google), escalating where appropriate
* Collaborate with marketing colleagues on the creation and production of marketing materials
* Analyse campaign performance and collate KPI data to inform future strategies
* Proofread and refine all creative copy to ensure exceptional quality and consistency
* Develop and maintain strong specialist product knowledge
* Support the marketing team with engagement events and stakeholder activities
* Work collaboratively with the wider Benenden Health marketing function
* Provide day‑to‑day administrative support within the department
Skills and experience required
* Degree in Marketing, Communications, or a related field
* At least 1 years’ experience in PR or communications
* Strong, adaptable written and verbal communication skills
* Solid understanding of marketing principles and techniques
* Experience with CMS platforms and Microsoft Office
* Excellent analytical skills with attention to detail
* Strong organisational and time management abilities
* Defined contribution pension scheme with employer contribution up to 10%
* Membership to Benenden Health which offers a wide range of benefits, discounts and activities
* Excellent life assurance benefit
* Free parking
* Subsidised eye tests
* Free flu vaccinations
* Subsidised on site restaurant
We’re an inclusive employer and welcome applications from people of all backgrounds and walks of life. This includes people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent.
We actively encourage applications from groups that may be under‑represented within our workforce.
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