Job Title: Operations Support Administrator Salary: £25,000 – £28,000 per annum Location: Doncaster Type: Full-Time Overview: We’re looking for a highly organised, proactive and detail-driven Operations Support Administrator to join our growing operational team. The role is key to supporting the smooth delivery of installation projects and maintaining a high standard of customer service and operational efficiency. Key Responsibilities: * Schedule installations and remedial works. * Optimise installer diaries to maximise productivity. * Provide real-time support to field staff and installers. * Liaise with third parties for scaffolding, deliveries, and collections. * Handle inbound customer and installer calls, emails, and aftercare. * Maintain internal systems and ensure compliance documentation is up to date. * Process pre/post-installation payments and manage outstanding balances. * Support reporting and general operational planning across the department. Essential Requirements: Previous admin/ops experience in a fast-paced environment. Excellent communication and organisational skills. Proficient with Microsoft Office (Excel & Word in particular). Ability to manage tasks under pressure and meet deadlines. Resilient when handling complaints or difficult situations. GCSEs A*–C (or equivalent) in English and Maths. Great company, great job. Full-time, Mondy - Friday