Overview
As our Kitchen Team Member, you'll be responsible for preparing, cooking and delivering our delicious range of food options for all the family to feast upon. All whilst maintaining our high cleaning and hygiene standards. You will be required to work in the Kitchen. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
Hours and shifts
Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.
* Weekday AM shifts: 09:00 – 17:00
* Weekday PM shifts: 17:00 – 00:00
* Weekend AM shifts: 09:00 – 18:00
* Weekend PM shifts: 16:00 – 01:00
* Shift patterns vary by centre; hours can be found online and will be confirmed at interview.
Responsibilities
* Prepare, cook and deliver food options in line with brand standards and customer expectations.
* Maintain high cleaning and hygiene standards in the kitchen.
* Provide professional and engaging customer service in a fast-paced environment.
* Work in the kitchen as required and support the team to ensure a smooth service.
Qualifications and attributes
* Passion for food and for providing great customer service
* Communication at all levels
* High energy and ability to work in a fast-paced environment
* Friendly, supportive, and collaborative team player
* Flexible with working hours and shift patterns
* Basic literacy and numeracy skills
Benefits and opportunities
* Earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday with length of service up to five days
* Ongoing training and development with career progression
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when you are working
* Team Member Support Programme including counselling, life coaching, CBT resources, and Mental Health First Aiders
* Financial long service awards
* £15 donation to charity partner on induction
* Enhanced maternity, paternity, adoption and shared parental leave benefits
* Healthcare cash plan
About Hollywood Bowl Group
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. We value diversity and inclusion and are committed to creating a working environment that promotes equal opportunities. We recognise individual differences and the contributions of all employees, and believe a diverse and inclusive workplace makes us more relevant, competitive and resilient.
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