Contract Manager – Airport Parking Operations
Glasgow Airport
£50,000 per year + Competitive Benefits
Full-time, Permanent
We are seeking an experienced Contract Manager to lead a high-profile airport contract in Glasgow. You will be responsible for delivering operational excellence across the APCOA car park management, revenue generation, and client services. This is a hands-on leadership role with full accountability for contract performance, financial delivery, and team management.
Why this role stands out:
This isn’t just operational management, this is full contract ownership. You’ll be the trusted partner to the client and the driver of commercial performance. You’ll be the leader of a frontline operational team and the person who makes things happen when it matters most.
Key Responsibilities:
Operations
1. Manage day-to-day contract operations, ensuring compliance with procedures and standards
2. Monitor performance through data analysis, audits, and reporting
3. Resolve operational and service delivery issues
Financial
4. Manage and deliver contract budget and financial targets
5. Maximise revenue and control costs
6. Produce forecasts, variance reports, and performance analysis
Client Management
7. Act as the main point of contact for the client
8. Build strong working relationships and attend regular review meetings
9. Support the client’s business objectives
People Management
10. Lead, develop, and motivate teams
11. Manage recruitment, performance, and training
12. Handle employee relations and staff engagement
Business Development
13. Identify opportunities to grow revenue and improve service delivery
14. Compliance, ensure Health & Safety and regulatory compliance at all times
Who we’re looking for:
You’re likely already operating as a Contract Manager, Operations Manager, or Senior Site Manager within a client-facing environment.
You’ll bring:
15. Proven experience managing contracts, budgets, and KPIs
16. Strong leadership and team development skills
17. Confidence working directly with clients and stakeholders
18. A proactive, solutions-focused mindset
19. Airport, parking, or facilities management experience is a strong advantage but not essential
Requirements:
Essential
Minimum 2 years’ experience in contract or operations management
Strong financial and commercial awareness (budgets, KPIs)
Experience managing teams in a fast-paced environment
Excellent communication and stakeholder management skills
Proficient in Microsoft Office
Full UK driving licence
Desirable
Experience in airport, parking, or facilities management environments
Knowledge of Health & Safety, employment law, and contract law
The Opportunity:
This is a high-impact role where you’ll have real autonomy, visibility, and the ability to shape performance and outcomes. If you’re ready to step into a role where you can truly own the operation and make a difference, this is it, so Apply Now, we want to hear from you…