Role purpose:
To develop and increase ongoing revenues and margin contribution from New Business Public Sector account(s) through pro-active & re-active sales of the full range of products & services. Manage incoming demand in line with SLA’s and Public Sector Framework guidelines, up and cross sell the broader portfolio and align with partners in order to maximise margins. Operate as part of a team based in Livingston serving the Scottish Public Sector.
We are looking for Business Development Executive's to join us and, reporting into our Scotland, NI & North East Sales Manager, engage with both existing and potential customers, ensuring that we have accurate data within the CRM system.
Your role will be the perfect mix of sales, administration, data entry and customer service. You will maintain and develop brilliant relationships with key customer and partner contacts using our CRM system to track your business and activity.
You will engage and develop brilliant relationships with vendor partners and respective partner managers to capitalise on a range of programmes and incentives that will drive our overall win rate. Vendor partners will engage with you on co-selling activities to support training and enablement focussed on personal development.
You will work with the BDEs in Livingston looking after Scotland Public Sector’s trading accounts as a team, covering for each other over holidays and absences, as well as from a mentorship and overall mutual team support perspective.
Security clearance or the willingness to apply will be required for this role.
Key responsibilities:
* Respond, identify, create, develop and campaign sales opportunities within new business customers.
* Respond to all leads generated quickly and capitalise on nurture and low hanging opportunities.
* Maintain, expand, and build engagement with vendors and partners within the account base, managing these engagements to drive sales growth and rate of margin
* Actively embrace incoming demand presented via Public Sector Frameworks and Catalogues. Proactively pursue deal registration, margin maximisation programmes, and drive positive engagement with customers and vendors to drive deal closure.
* To work effectively with solution experts in defining the right proposition for a specific client requirement.
* Maintain accurate and timely forecast in Sales Hub. In line with the account plans and within Sales Hub, create, maintain and grow associated contacts, campaigns, and customer data.
* To effectively manage, grow and maintain long-term customer relationships at all levels and appropriate departments within the customer/s and engage with colleagues as and when required
* Identification of Opportunity and Risk – operational, commercial, and legal. Taking into consideration the financial imperatives in relation to all sales opportunities within the designated accounts.
Skills and experience:
* Demonstrable technology infrastructure and services sales experience and proven success driving product focused sales into Public Sector organisations.
Good technology and services knowledge aligned to focus areas and can articulate this well whilst communicating effectively with the client.
* Commercial awareness in the supply chain with a proven record of successful negotiation at client and vendor levels.
* Proven experience of and interest in the Public Sector, it’s methods of procurement and strategic direction.
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