Job summary
An exciting opportunity has arisen for a dynamic and innovative individual to join our Team. The Business Support Officer will provide operational business and corporate support to the Public Health Team. This is a key administrative role within Cwm Taf Morgannwg Public Health Team to ensure efficient and effective support for the delivery of public health functions across the region.
Main duties of the job
The post holder will be responsible for the supervision and day to day management of administrative staff.
Working closely with the Business Support Manager, the post holder will support financial, HR, and administrative processes, ensuring compliance with relevant policies and procedures.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details Date posted
15 August 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,516 to £38,364 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
110-AC222-0825
Job locations
Keir Hardie University Health Park
Aberdare Road
Merthyr Tydfil
CF481BZ
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification Qualifications Essential
* Educated to Degree level, or possess relevant skills, knowledge and experience.
Desirable
* Business Management or related qualification.
Knowledge Essential
* Familiarity with project management methodologies.
Desirable
* PRINCE 2/Agile Foundation or equivalent.
* Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Experience Essential
* Experience communicating effectively with professional staff at multiple levels and the public.
* Experience in project implementation and monitoring.
* Experience with finance systems (ordering, budget monitoring).
* Experience implementing administrative policies and procedures.
* Experience producing management or information reports.
* Experience in supervising/managing staff.
Desirable
* Experience in monitoring performance indicators.
* Experience in formal minute taking.
* Previous work experience in an NHS or public sector environment.
Skills Essential
* Able to work calmly under pressure, meet deadlines, and maintain attention to detail.
* Proven ability to develop and manage systems and procedures.
* Able to handle sensitive or confidential data appropriately.
* Proven ability to work autonomously, prioritising workload effectively.
* Strong organisational and communication skills. High-level analytical skills.
* High-level analytical skills.
* Able to interpret and synthesise complex data.
* IT skills with proficiency in Microsoft Office Software e.g. Word, Excel, PowerPoint, Outlook.
Person Specification Qualifications Essential
* Educated to Degree level, or possess relevant skills, knowledge and experience.
Desirable
* Business Management or related qualification.
Knowledge Essential
* Familiarity with project management methodologies.
Desirable
* PRINCE 2/Agile Foundation or equivalent.
* Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Experience Essential
* Experience communicating effectively with professional staff at multiple levels and the public.
* Experience in project implementation and monitoring.
* Experience with finance systems (ordering, budget monitoring).
* Experience implementing administrative policies and procedures.
* Experience producing management or information reports.
* Experience in supervising/managing staff.
Desirable
* Experience in monitoring performance indicators.
* Experience in formal minute taking.
* Previous work experience in an NHS or public sector environment.
Skills Essential
* Able to work calmly under pressure, meet deadlines, and maintain attention to detail.
* Proven ability to develop and manage systems and procedures.
* Able to handle sensitive or confidential data appropriately.
* Proven ability to work autonomously, prioritising workload effectively.
* Strong organisational and communication skills. High-level analytical skills.
* High-level analytical skills.
* Able to interpret and synthesise complex data.
* IT skills with proficiency in Microsoft Office Software e.g. Word, Excel, PowerPoint, Outlook.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name
Cwm Taf Morgannwg University Health Board
Address
Keir Hardie University Health Park
Aberdare Road
Merthyr Tydfil
CF481BZ
Employer's website
https://joinctm.wales/ (Opens in a new tab)
Employer details Employer name
Cwm Taf Morgannwg University Health Board
Address
Keir Hardie University Health Park
Aberdare Road
Merthyr Tydfil
CF481BZ
Employer's website
https://joinctm.wales/ (Opens in a new tab)
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