Job Description
Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index.
We are now looking for an IT Technician to join our world class company. Candidates must have a good understanding of an experienced IT Technician and be someone who is competent working with clients, customers and colleagues of all levels of seniority.
Computeam is passionate about our mission to improve education outcomes using technology and we’ve been voted one of the Top 5 Mid Sized Companies to work for in the UK in the Best Companies Index for 2024 as well as Top 5 in the Technology Sector. We’re therefore looking for a driven individual who is keen to make a difference to hundreds of schools across the UK.
What do our IT Technicians and Consultants do?
1. Make regular visits to client schools to provide effective on-site responses to a range of IT networking and end user support requests. Looking after around 5 - 10 schools.
2. Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms
3. Process and escalate incoming requests for support both on site and remotely via the helpdesk
4. Participate in pr...