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In this role, you will be responsible for driving and evolving the asset management framework, helping to shape the client’s strategic approach to the performance, planning, and lifecycle optimisation of their M&E and Fabric assets.
Your input will span operational, tactical, and strategic levels, requiring a clear understanding of how asset data and insights influence service delivery outcomes.
Success in the role will depend on a strong foundation in asset management principles and practical experience in a TFM environment.
A solid understanding of technical services delivery will support your ability to collaborate effectively with stakeholders, influence decision-making, and deliver meaningful improvements to asset performance across the estate.
Key Responsibilities
* Engage with the client and support understanding of responsibilities through tailored training materials
* Focus on assurance, assessing performance of the asset management system and identifying root causes of any issues
* Monitor asset performance to ensure it aligns with expectations, investigating any deviations
* Own and maintain action tracking via Monday.com, supporting workstream leads
* Convert CAD drawings to PDF and manage data entry across multiple systems
* Prepare site packs for surveyors and compliance managers, and support with regulatory translations (e.g. SFG20)
* Maintain effective relationships with internal teams and external subcontractors while supporting general administrative tasks
Professional and Personal Competencies/Qualifications
* Proven experience as an Asset Manager, ideally within the FM industry
* Strong project management and problem-solving skills
* Highly analytical and data-driven with strong attention to detail
* Customer-focused and self-motivated with a proactive approach
* Advanced Excel skills, including pivot tables and VLOOKUPs
* Proficient in Microsoft PowerPoint and Word
* Holds a Technical Engineering degree (or equivalent) and a current IAM Certificate in Asset Management
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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