Here at Human Appeal we have an exciting opportunity for a Senior Business Analyst to join our team based in Cheadle, Greater Manchester. This is a full‑time, 1‑year fixed‑term contract with a view to progressing into a permanent role. You will receive a competitive salary of £41,650 – £56,350 per annum, depending on experience.
Human Appeal is a faith‑based charity that aims to abolish poverty through humanitarian aid, sustainable development programmes and advocacy for our beneficiaries worldwide.
Benefits
* 35 days of leave
* Matched pension contribution
* Employee discounts and memberships
* Access to wellbeing hub
* Prayer facilities
Responsibilities
* Business requirements are captured, documented, and signed off effectively across projects.
* Process improvement opportunities are identified and implemented.
* High stakeholder satisfaction with analysis outputs and project outcomes.
* Contribution to the successful delivery of digital projects on time and within scope.
* Systems changes and enhancements are adopted successfully by end users.
* Improved data quality, accessibility, and reporting aligned with organisational needs.
Education
* Degree in Business, Information Systems, or a related field (or equivalent experience).
* Business Analysis Certification (e.g., BCS BA diploma, IIBA, or similar).
* Salesforce certifications (e.g., Salesforce Administrator or Salesforce Business Analyst) are desirable.
Experience
* 35 years of experience as a Business Analyst (ideally in a global or cross‑functional environment).
* Experience delivering business analysis for digital transformation, ideally within not‑for‑profit or mission‑driven organisations.
* Demonstrable track record of supporting digital change initiatives, including system implementations or upgrades.
* Strong analytical and problem‑solving skills, with a methodical approach to gathering and documenting business requirements.
* Excellent communication and interpersonal skills, with the ability to influence and build relationships across a wide range of stakeholders.
* Experience with process mapping, business process re‑engineering, and workflow optimisation.
* Familiarity with Agile, Scrum or other iterative delivery methodologies.
* Ability to manage multiple tasks and priorities across concurrent projects.
* Comfortable working with ambiguity and translating complex needs into clear, actionable plans.
Computer Skills
* Proficient with business analysis and documentation tools (e.g., Visio, Lucidchart, Confluence, Jira, Trello).
* Strong understanding of CRM, ERP, or HRIS systems (e.g., Salesforce, Dynamics, etc.).
* Strong MS Office skills (Excel, PowerPoint, Word).
* Familiarity with data structures, reporting tools, and integration concepts is beneficial.
Languages
* Fluent written and spoken English is essential.
* Additional languages such as Arabic or Urdu are desirable.
We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis. If you are an experienced Senior Business Analyst who wants to make a difference in the charity sector, please click apply today to become part of our team.
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