Job Description
We seek a Technical Associate to join our Fund events team. Main duties of the role include:
Ensuring all tasks are completed within the appropriate timeframe, adhering to the regulatory requirements by developing and maintaining runbooks.
Assisting with reviewing current processes to identify and implement enhancements and efficiencies.
Pro-actively build client relationships with both internal and external stakeholders.
This is not your average 9am-5pm, Monday to Friday job. When we’re in the thick of things there will occasionally be late nights and weekend working so flexibility is important for this role.
Hybrid with travel to Basildon
Your Responsibilities:
Service Delivery
Ensure SS&C meets client expectations in relation to fund events.
To assess the impact and plan resource for successful implementation
To manage the end-to-end fund event process, ensuring all key deliverables and timescales are met.
To ensure all fund events are conducted in a controlled and compliant manner.
To assist with process reviews and identify enhancements to existing processes and controls.
Assist in making sure processes and procedures are appropriately documented and adhered to..
Suggest smarter ways of working, challenging the process where required.
Form and maintain background knowledge about dealing, settlement and book & pricing processes.
Develop & Improve Client Relations.
Work closely with Client Change team and all relevant areas within SS&C to deliver the with aim to exceed client expectations.
Able to manage own workload effectively, highlighting any foreseeable issues or conflicts well in advance.
Challenge current ways of thinking and influence others when making suggestions about improving processes.
Able to communicate to a range of individuals and levels, internally and externally in a proactive manner.
Complete any other appropriate adhoc tasks as directed by the Line Manager.
Specific knowledge, skills and qualifications needed to achieve required performance standards in a role.
Essential:
Ability to be flexible and support tasks on non working days when required.
Proven track record in managing internal and external stakeholders across multiple tasks.
Knowledge of FAST and/or Figaro and surround systems.
Knowledge of custody processes and interactions .
Accuracy and strong attention to detail.
Strong prioritisation and planning skills – confident manner and able to run meetings.
Ability to work under pressure and meet deadlines.
Good use of MS Office packages.
Strong verbal reasoning and numeric skills.
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense.