Main purpose of the position The role will provide leadership and support for the people agenda across multiple sites. This involves working with depot Leadership teams to develop the overall people plans, delivering core HR processes, particular focus on proactive ER/IR support service to line managers. Leading the people agenda, building operational capability, shaping culture, and supporting our Employee Relations strategy. The role will also be responsible for developing, implementing and delivering HR projects and initiatives to support an exciting transformation phase, coordinating this effectively across UK Bus. Driving improved Organisational performance at both, site & Opco level. Direct responsibilities Give consistent guidance on ER/IR cases and situation in a timely way, managing a large case load professionally to minimise the risk of ET claims Ensure discipline and grievance processes are carried out efficiently and equitably in accordance with Company procedures Involvement in pay and policy negotiations and central negotiations committee meetings as appropriate Responsible for building and fostering good union relations within your area Lead the engagement agenda across the sites, driving key people metrics and delivering opportunities to develop employee engagement and performance Contribute to the business strategic plans to reduce attrition and implement initiatives to improve employee retention. Ensure you deliver flawless execution of all Core HR people processes i.e. Attendance management, Discipline, Grievance case management, Pay/bonus review, objective setting Review, Performance Management Cycles, Talent reviews & Succession Planning in line with Business equirements Partner with depot Management and regional Leadership Team on all organisational change projects and programs Ensure recruitment is managed to UK Bus standards, partnering effectively with Centre of Excellence colleagues where necessary Continuously work with Depot management to seek ways to reduce the level of long and short-term absence, ensuring that processes and policies are followed Champion the Diversity & Inclusion, Health & Wellness, and ER agendas. Drive the delivery of HR Projects for local sites and UK Bus; reflect the overall HR strategic plan and adapt to the different needs of sites. Work alongside HRBP colleagues within Group/Plc. To challenge and evolve policies, processes and best practice initiatives as appropriate and in line with business plans Maintain proactive and engaging lines of communication with management forum representatives and Trade Union officials/representatives Lead and or contribute to UK wide HR activity / projects Proactively share best practice, intelligence and potential cross functional activities back into the HR function. Essential Duties and Responsibilities of Role Attendance Management Provide appropriate advice and guidance to line managers on attendance issues, with reference to relevant company policies and procedures, Monitor attendance levels and be pro-active in identifying potential issues and encouraging management intervention at an early stage following our guidelines and policies Continuously seek ways to reduce the level of long and short-term absence Use Occ health within the LTS framework where relevant and ensure the information given to Occ Health allows them to make sound judgements which aid our decision making Consult with manager over next steps once Occ health reports received Reviewing attendance figures on a regular basis and working with mgmt. to develop action plans where appropriate Ensure managers understand the absence triggers and follow them Work with Senior HRBP to build out a longer term strategy for wellbeing and reduction in most prolific reasons for absence in the business Discipline / Grievance Provide practical advice and guidance to line managers on discipline / grievance issues, in line with current legislation, to minimise the risk of claims against the organisation Ensure discipline and grievance processes are carried out efficiently and equitably in accordance with Company procedures Assist line managers with investigations, interviews and meetings as required Review and advise on correspondence relating to disciplinary and grievance matters Communication Ensure all managers are informed of any changes to employment legislation that may impact their operation and provide assistance with the implementation of these changes Build positive working relationship and maintain regular contact with line managers to ensure any employee relations issues are dealt with at an early stage Hold regular meetings with all line managers to discuss and review issues relating to attendance; discipline and grievance and turnover of staff and reasons; assist the HR drive in reducing under 6 month turnover by monitoring how new staff are inducted at depot Assist managers in developing creative ways to encourage good two-way communication across the business, at all levels Trade Union liaison • Build positive working relationship with trade union representatives Page 3 • Work with Managers, Reps and Lead Conveners through any group grievances or failures to agree Management Information • Working with the HR Team, provide analytics on ER and Absence, look at root cause analysis, suggest new processes and evaluate to build a successful business in relation to ER subjects Project Work • To undertake project work as may be required by the business to review and develop current systems / processes, policies and procedures • Working with the HR Team, work out the plan to audit the region for the arrival of GDPR and subsequent adherence in employee related areas Health & Safety awareness • As an employee you have a responsibility to co-operate with managers in ensuring that the workplace is safe for everyone by taking reasonable care not to do anything that might endanger you or others, either through your actions or lack of action, and never to act in a way that causes either you or Arriva to be in breach of the law. You are expected to consider, and take account of, the potential hazards and risks in everything you do whilst you are at work. • Detailed H&S Responsibilities are published in the Arriva HS&E Management System (and company handbook).