Overview
We are looking for an enthusiastic and customer-focused Sales Advisor to join our Men's Tailoring Concession at Frasers. You'll be a brand ambassador, delivering expert tailoring advice, styling support, and first-class customer service in a fast-paced, high-volume retail environment.
This is your chance to join Threadology London ltd., a premium tailoring company within the UK's leading department store group, where your product knowledge, passion for menswear, and sales skills will directly impact business growth.
Benefits
* Competitive salary plus commission
* On-the-job training and development in tailoring and customer service
* Career progression opportunities within Threadology London Ltd.
* Be part of a dynamic, passionate team in a high-profile retail environment
* Annual Clothing allowance
* Pension Scheme
Responsibilities
Deliver outstanding customer service, offering expert advice on suits, jackets, trousers, shirts, and formalwear.
* Conduct measurements and fittings, providing recommendations for the perfect fit
* Drive sales performance, upselling and cross-selling to maximise revenue
* Maintain high visual standards and ensure the concession always reflects brand quality
* Support stock management, including replenishment, size checks, and maintaining stock integrity
* Actively contribute to team targets and KPIs, including conversion, UPT, and average transaction value
* Stay up-to-date with product knowledge, trends, and tailoring techniques
* Uphold Frasers' and Threadologys' standards, processes, and operational policies
Qualifications
Passion for menswear, tailoring, and premium customer service.
* Previous experience in retail, concessions, or high Street/premium fashion - tailoring experience preferred
* Strong selling and influencing skills, with a track record of achieving targets
* Excellent communication and interpersonal skills
* Confident working in a fast-paced, KPI-driven environment
* Highly organised, self-motivated, and a team player
* Flexible to work weekends, evenings, and peak trading periods
Due to high levels of interest, vacancies may close early. We recommend applying as soon as possible.
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