Overview
Temporary Receptionist
My client based in Belfast is currently seeking a temporary Receptionist. This is a temporary position to cover holiday leave.
Working hours: Wed-Thu 9am-5pm and Fri 9am-3pm
Dates of Cover: Wednesday 3rd, Thursday 4th and Friday 5th September
Hourly rate: £12.21
Job Role
As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service.
Essential Criteria
* Previous experience within a customer facing role
* IT proficient with the use of Microsoft Office (Word, Excel, and Outlook) or similar applications
* Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
* Ability to work on your own initiative as well as part of a team
* Ability to manage and prioritise a busy workload adhering to tight deadlines
Main Duties and Responsibilities
* To meet and greet visitors to the reception area
* Ensure meeting rooms and the reception area are kept in order, liaising with facilities associates, if required
* Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in
* Ensure all visitors are collected from Reception in a timely manner
* To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service
* Copy and scan documentation as required
* Answer, screen, and redirect telephone enquiries
* Provision of administrative support
* Sort out incoming post and delivery to relevant teams
* Collect and prepare outgoing post to be with the courier by deadline
Skills
* Receptionist
* front of house
* reception
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