Overview
Join to apply for the Customer Relationship Manager role at Barchester Healthcare.
Location: Bath, England, United Kingdom.
Base pay range
This range is provided by Barchester Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Rewards Package
* Attritive salary, alongside a competitive commission structure
* Access to a range of retail and leisure discounts
* Access to a range of wellbeing support and Best Doctors Service
* Opportunity to develop within a hugely supportive team
Responsibilities
* Managing enquiries to improve the conversion rates and achieve occupancy targets
* Excellent communication skills
* Networking within the local community to raise the profile of the home and generate enquiries
* Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
* Identifying opportunities to improve sales and marketing performance
* Represent Barchester and our state of the art home in a friendly and professional manner
* Responsible for all sales activity for the home
* Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
* Engage with residents and relatives to understand their experience and requirements
* Respond to sales enquiries
* Actively generate leads and identify local marketing opportunities
* Maintain a contacts database
Requirements
* Proven sales and marketing experience (preferably in healthcare, but not essential)
* Ability to analyse data on Salesforce or similar CRM application
* Self-motivated and target driven
* Interpersonal and professional qualities
* Confident user of Microsoft Office (Excel/PowerPoint)
* Full UK driving licence
Need To Do
* Represent Barchester and our state of the art home in a friendly and professional manner
* Engage with residents and relatives to understand their experience and requirements
* Engage with sales enquiries and generate leads
* Maintain a contacts database
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Hospitals and Health Care
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