Parts Advisor – Lloyd Ltd Dumfries
**The Maxus franchise is coming to Lloyd Ltd Dumfries**
An opportunity has arisen for an experienced Parts Advisor to join the busy parts department. The successful applicant will support our internal and external customers by providing parts and providing excellent, knowledgeable customer service at all times. Playing a key role within the business, this role will involve working alongside our busy workshop to assist with their work, whilst also serving and supporting our new and regular over-the-counter customers.
Job Role
* Actively building rapport with customers, both face to face and over the telephone, asking questions to understand their requirements.
* Quoting prices and availability of stock.
* Monitoring and maintaining agreed parts stock levels, maximising availability of items and ensuring the departmental manager is kept informed of stock movement and shortages.
* Checking all parts and accessories are in good order on receipt from suppliers.
* Supporting the Parts Department to deliver objectives and reach targets.
* Ensuring all parts and accessories are correctly stored and located and appropriate housekeeping standards are met.
Job Criteria
* Experience in a parts department (essential).
* Experience within the agricultural, construction or groundcare/lawncare sectors (desirable).
* Motivated, with a proactive approach to customer service.
* Excellent interpersonal and organisational skills.
* Ability to work under pressure and to deadlines.
* IT literate.
Benefits
In return, we can offer:
* Competitive salary
* In-house training opportunities
* 29 days annual leave, increasing with length of service up to 32 days.
* Company Pension scheme (including life assurance cover)
* Support and Wellness Programmes, including 24/7 GP access
* Training and development opportunities
* Staff discount
Contract Type – Permanent
Working Hours – 40 hours per week working Monday to Friday from 8.00 a.m. to 5.00 p.m., plus Saturday mornings on a rota basis, with additional overtime also available.
About Lloyd Ltd
Founded in 1964 as one tractor dealership in Carlisle, Lloyd Ltd is now one of Britain's leading distributors of a wide range of agricultural, construction and groundcare machinery and equipment, with nine branches across the north of England and south of Scotland. Covering every aspect of sales, service and parts, Lloyd Ltd represents many of the world's leading manufacturers, including New Holland, Bobcat, Develon, Kobelco, Mecalac, LiuGong, Manitou, Honda, Kubota and many more.
From tractors to telehandlers, ride-on mowers to excavators, Lloyd Ltd has considerable experience and expertise in helping its customers identify the right equipment for the task at hand and ensuring it continues to perform to its best. We are also main franchise dealer for Isuzu pickups with quality used pick-ups and 4x4s, Lloyd Ltd has become a one-stop-shop.