Job Description Job title: Commercial Account Handler Salary: £35,000 Location: West Sussex PURPOSE-OF-ROLE Lawes is working with a well-established brokerage seeking a capable and driven individual to manage a book of small-to-mid-sized commercial insurance clients – someone who takes pride in their work, enjoys being client-facing, and is eager to contribute within a collaborative and knowledgeable team environment RESPONSIBILITIES Manage and service an existing book of commercial clients Support new business activity where needed Maintain accurate records and ensure compliance Build strong client relationships through clear communication and responsiveness Contribute to a positive and proactive team culture DAY-TO-DAY Handle renewals and mid-term adjustments across various commercial products Engage with clients regularly via phone and email Liaise with underwriters to obtain terms and negotiate on behalf of clients Provide technical support to colleagues where appropriate Work closely with the team to share knowledge and ideas EXPERIENCE Minimum 2-years insurance experience essential Background in commercial lines preferred Experience with client servicing and policy administration Cert-CII or working towards qualification desirable New business production or a client book welcome but not essential SKILLS Strong communication and interpersonal skills Organised with excellent attention-to-detail Commercially aware with a willingness to learn Self-motivated and team-oriented Comfortable working in a busy client-facing environment If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at admin@lawesgroup.co.uk