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Facilities and Charity Support Assistant
Candlelighters
Facilities and Charity Support Assistant
Candlelighters are looking for a team player to join the Finance and Operations Team to ensure the charity has the infrastructure and equipment it needs to support families affected by childhood cancer.
Salary
£21,000 – £22,000 dependant on experience FTE – pro-rata to part time hours
21 hours per week over a minimum of 3 days
Job location
Office based, with the option to work from home occasionally
Principal Responsibilities
The role is flexible and will adapt to the evolving needs of the charity, but the core responsibilities are:
1. To support the Operations and Charity Support Officer in ensuring Candlelighters is a fantastic environment for families and employees. Principally this will involve a hands on approach to maintaining all our properties to a very high standard.
2. In addition to the above, to support with administrative matters, such as ordering office supplies, counting cash, processing donations and sending thank yous to donors.
The specific tasks may include but are not limited to the following:
3. Carrying out necessary repairs and maintenance, complying with necessary
upkeep and health and safety requirements.
4. Supporting with the coordination and delivery of day-to-day facilities tasks to
ensure our workplace and public spaces meet the needs of employees and
families.
5. Supporting with the merchandise process including purchasing, recording sales, and sending out orders.
6. Processing and inputting stakeholder information and financial records into databases and the general ledger.
7. Providing administration support, such as sending thank you letters, emails and
certificates to donors and families.
8. Helping process cash, cheque and other donations and recording them on our CRM system.
This job description is not intended to be exhaustive, and it remains subject to change at any time to meet the changing needs of the charity.
What we’re looking for:
9. A hands-on person, self-motivated, with a proactive approach to maintenance.
10. DIY skills with facilities and maintenance experience. We don’t expect you to be an expert in all areas of DIY and maintenance, so a good awareness of your own
limitations is also required.
11. Ability to work independently with good time management, organisation skills and attention to detail.
12. Flexible and willing to take on a range of tasks as required by the charity.
13. Approachable and outgoing, and an ability to maintain good working relationships with all staff, local and national organisations, volunteers, patients and families.
This role is subjectto an enhanced criminal recordcheck, which is processed through the Disclosure and Barring Service (DBS).
To find out more about this role and what it’s like to work with Candlelighters, please read the Recruitment Pack .
The closing date for the post is Friday 9th August 2024.
We operate a 3-stage interview due to the sensitive nature of the environment
incorporating an interview and a taster session as outlined below:
Stage 1 – Telephone Interview
Successful candidates from stage 1 will then be invited to:
Stage 2 – Formal Interview. W/C 12th August 2024
Successful candidates from stage 2 will then be invited to:
Stage 3 – Taster day and interview with a family member. Meeting staff and spending time in the family support centre.
Date:TBC
How to Apply
Candlelighters