Job Description
National Sales Engineer
Key Role Responsibilites
* Attend site visits in order to accurately prepare quotations for work.
* Prepare quotations accurately and in a timely manner, taking into consideration all variables to ensure nothing is under-priced and each quote is as cost effective as possible.
* Follow up on quotations, attending meetings and corresponding via email and telephone.
* Deal with queries on live projects, attending meetings when required.
* Communicate effectively with the Managing director regarding any important issues which may affect client relationships or result in a loss of revenue to the business.
* Assist the Project team when necessary.
* Attend demonstrations and trials when necessary, including the setting up of equipment and looking after the customer on the day.
* Display excellent customer service and manage client relationships effectively.
* Liaise with other departments, assisting when required.
* Attend Sales meetings and provide the Managing Director with a comprehensive update on all enquiries, quotations and any other information that is relevant.
* Maintain Company sales literature together with the sales team.
Key Behaviours
* Demonstrate a positive approach to duties
* Proactive approach to concerns or problems; ask for clarifications or help if necessary
* Strive for quality in all that you do
* Demonstrate a willingness to help team members and other departments
* Manage workload and priorities effectively. E.g. if you are given conflicting information regarding your priorities, seek to clarify this quickly to ensure all work is completed without delays
* Show respect for colleagues
* Have a professional approach to job duties and when dealing with suppliers/contractors or any other external contact
* Excellent customer service skills
Employee Benefits
* Work related training costs covered
* Annual leave 25 days (plus statutory days) rising to 27 days after 5 years of service
* Company administered pension scheme
* Complimentary refreshments
* Company social days
* New employee referral bonus program
* Cycle to work scheme
* Free eye tests
* Free ample parking
* Early finish Friday
* Accolade scheme
* Manchester theatre sponsorship program