We have an incredible opportunity to join our Employee Relations and Colleague Wellbeing team as an Employee Relations Advisor, supporting ER activity.
Responsibilities
* Support all ER activity throughout a colleague’s journey with Standard Life, including settling in, performance management, disciplinaries (up to final written warnings), grievance resolution, and OD.
* Resolve stakeholder contact either through SRs or our mailbox in a timely manner.
* Support the live chat team when needed to ensure the colleague receives the best advice and support, and use these moments to share and improve knowledge with the live chat team.
* Be aware of when assistance is needed for risk‑ and cost‑based options to aid decision‑making, ensuring compliance with employment and regulatory law.
* Coach People Leaders through sensitive situations, being aware of when to seek assistance to identify potential key risks and delivering commercially sound solutions.
* Advise on organisational design (OD), including business case development, consultation processes, selection criteria, and redeployment strategies.
* Support ER‑related projects.
* Interpret ER insights to update the ER team and stakeholders.
* Support manager education sessions on ER processes and best practices.
* Keep up to date with legislative changes, case law, and HR trends to proactively support our ER offering accordingly.
* Maintain full knowledge across the journeys and general system understanding.
Partner Closely With
* People Leaders across the business.
* HR Business Partners, and the wider People Leadership Team.
* Other HR centres of excellence such as Reward and Talent Acquisition.
* External providers including our preferred legal firm and outplacement support provision.
Qualifications & Skills
* Strong working knowledge of UK employment law and its practical application in a commercial environment.
* Familiarity with regulatory frameworks relevant to employment practices.
* Proven ability to interpret and apply employment legislation, case law, and best practice to real‑world scenarios.
* A passion for delivering great customer service, every time.
* Data fluency – proficient in interpreting and using MI to drive decision‑making and continuous improvement.
* Previous experience working in a Financial Services industry would be desirable but not essential.
We champion the belief that everyone's journey to and through retirement can be better. In return we expect curiosity, connection, accountability and high standards. We make room for what matters – so you can bring your best, every day.
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