Sales office assistant

Job Description

Company Description

Seatskinz UK - Individual Auto Design UK, is the exclusive distributor of Seatskinz seat covers for a wide range of cars, trucks, and vans, supporting over 40 manufacturers. Specializing in innovative and affordable vehicle interior solutions, Seatskinz offers a unique alternative to traditional seat re-trimming, significantly reducing vehicle downtime. The company also provides customized occupational health solutions, including additional lumbar support and anti-bacterial features, catering to sectors such as the NHS and fleet customers. With precise fit, high-quality materials, and a 3-year warranty, Seatskinz products enhance and protect vehicle interiors while ensuring safety compliance. Based in Wigan, the company collaborates with renowned clients, including emergency services, automakers, and fleet providers, to deliver tailored solutions.

Role Description

This is a full-time, on-site role as a Sales Office Assistant located in Wigan. The role involves providing administrative and operational support, managing day-to-day office tasks, coordinating with customers, and assisting with the sales process. Responsibilities include managing correspondence, maintaining records, handling customer inquiries, and supporting sales representatives to meet organizational goals. The candidate will interact with clients in person, over the phone, and through email, ensuring high-quality service and effective communication. Post on social media and deal with enquiries through social media, creating content using Canva, and raising invoices with Sage accounts systsem.

Qualifications

• Strong communication skills to interact effectively with customers and team members.
• Proficiency in Administrative Assistance and Office Administration tasks to manage operational workflows and records.
• Customer Service experience to provide high-quality support and address inquiries efficiently.
• Basic knowledge of Sales processes to assist the team with customer transactions and account management.
• Organizational skills, attention to detail, and the ability to multitask in a dynamic office environment.
• Proficiency with office software applications like Microsoft Office Suite.
• Prior experience in a sales or administrative role is preferred but not essential, a good knowledge of vehicle makes and model is also sufficient.