Overview
We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional service. This role is essential in creating a positive dining experience and requires excellent communication skills and a passion for hospitality.
Duties
* Greet guests warmly upon arrival and escort them to their tables.
* Manage reservations and maintain an organised seating chart to optimise table turnover.
* Provide menus and inform guests about daily specials or promotions.
* Answer phone calls with proper etiquette, taking reservations and providing information about the restaurant.
* Assist in maintaining cleanliness and organisation of the front-of-house area.
* Collaborate with servers and kitchen staff to ensure smooth operations during service.
* Handle guest inquiries and complaints promptly, ensuring satisfaction at all times.
Experience
* Previous restaurant or hotel experience is preferred, showcasing a background in guest services.
* Strong communication skills are essential for effective interaction with guests and team members.
* A background in serving or hospitality will be advantageous, enhancing the overall guest experience.
* Familiarity with phone etiquette is necessary for managing reservations and inquiries professionally. If you are passionate about providing outstanding service in a vibrant environment, we encourage you to apply for this exciting opportunity as a Host/Host.
Job Type: Part-time
Pay: £11.50-£12.21 per hour
Expected hours: 8 per week
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
Work Location: In person