We are recruiting for a Ward Housekeeper - NICU who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will work as an integral part of the ward team. You will be responsible for the coordination of all patient facilities/services in the ward area and for ensuring a clean, safe and comfortable environment.
The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet ward needs, as determined by the ward sister/charge nurse.
You will be required to work closely in maintaining the cleanliness and tidiness of the unit especially the parents' lounge.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
To assist in monitoring and maintaining cleaning standards on the ward.
To ensure spot cleaning and spillages are dealt with swiftly and efficiently, liasing with cleaning staff if required.
To ensure the ward is always safe and tidy. E.g. remove clutter, tidy notice boards, signage etc.
To maintain upkeep of patients' cot areas. To identify any problems with cleanliness and report to the ward sister.
To ensure isolation nursing areas are cleaned appropriately.
To take responsibility for the parent's lounge and ward kitchen, ensuring it is clean at all times. E.g. discarding out-of-date food, heating of foods and defrosting the fridge.
To ensure refrigerated food is labelled and stored correctly as per policy, completing monitoring record of refrigerator temperatures.
To ensure in conjunction with the ward sister that parents who are in the parent's room, meal requirements are actioned as appropriate. To be aware of any new food hygiene standards, changes to waste categorization, etc.
About us
At East and North Hertfordshire NHS Teaching Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
o The Lister Hospital, Stevenage
o New Queen Elizabeth II (New QEII), Welwyn Garden City
o Hertford County, Hertford
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications / Training
* Good basic standard of education
* Willingness to undertake NVQ Level 2
Previous Experience
* Previous experience in healthcare setting
* Previous experience in working with babies and their families
Skills
* Good verbal and written communication skills
* Ability to communicate and interact effectively with family at a level appropriate to understanding
* Good customer care skills
* Maintenance of confidentiality
* Basic IT skills or willingness to learn
Knowledge
* Understanding of the requirements of the role
* Basic understanding of health care and NHS issues
Other requirements
* Understanding of, and commitment to, equality, diversity and inclusion
* Punctuality and good attendance record
* Ability to work as a member of the team
* Ability to be flexible and responsive to change
* Empathetic, compassionate non-judgemental attitude
* Role model our Trust values every day
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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