Overview
We are seeking a motivated and detail-oriented Client Relations & Sales Coordinator to join our growing team at Fonture Equine Transport. This part-time role is perfect for someone with strong communication skills, a passion for building relationships, and an interest in business development.
You will be the vital link between our clients and our operations — helping to generate new bookings, coordinate transport and hire services, and ensure every customer experiences the premium level of care that sets Fonture apart.
This is not just an admin role — it's designed to be progressive. As our business expands, you'll have the opportunity to grow into a more senior Sales & Partnerships role with greater responsibility, higher earning potential, and the chance to shape the way we connect with our clients.
Duties & Responsibilities
* Act as a primary point of contact for new and existing clients, responding promptly and professionally to enquiries.
* Convert inbound enquiries into confirmed bookings while maintaining excellent client service.
* Proactively reach out to new prospects (yards, trainers, studs, riders) to generate new leads and partnerships.
* Manage and update records of client interactions, leads, and bookings in our system.
* Support social media engagement by responding to messages, tagging, and outreach, with incentives tied to successful conversions.
* Collaborate with management to refine sales strategies, marketing campaigns, and client retention initiatives.
* Prepare basic reports on client engagement, sales, and feedback.
Qualifications & Skills
* Experience in a client-facing, sales, or customer service role is preferred (but not essential — training will be provided).
* Equestrian Experience and Knowledge.
* Excellent verbal and written communication skills.
* Strong organisational ability, able to manage multiple enquiries and follow-ups efficiently.
* Confident using digital tools (CRM systems, Microsoft Office, or willing to learn quickly).
* A proactive problem-solver who can work independently as well as part of a small team.
* A positive attitude towards learning and developing new skills in a growing business.
What We Offer (Additional To Base Pay)
* Commissions: 5–7% on sales, with bonuses for social media engagement and outreach.
* Benefits: Private health insurance (after probation period). Others May Apply
* Growth Path: Opportunity to progress into a Sales & Partnerships Manager role as the business grows, with increased responsibilities and rewards.
* A chance to be part of a fast-expanding equestrian transport brand known for premium service, trust, and care.
If you are passionate about people, excited by the idea of helping a business grow, and want a role where your effort is rewarded and your career can develop, we'd love to hear from you.
Job Types: Part-time, Freelance
Projected Total Compensation: From £13,000.00 per year
Expected hours: No less than 20 per week
Benefits:
* Employee discount
* Private medical insurance
* Referral programme
* Work from home
Work Location: In person
Reference ID: FTCRSALES