VR Destorage Commercial Assistant - Herdus HouseLocation: West Cumbria (Herdus House)Team: Commercial – Shipping & SolutionsReports to: Vitrified Residue Destorage Contract Manager ⭐ Why this role mattersAs a Vitrified Residue Destorage Commercial Assistant, you’re a key player in delivering one of our most unique and high‑profile programmes—the Vitrified Residue Returns (VRR). You’ll help keep our international commitments moving, support smooth commercial delivery, and ensure our customers, regulators, and global partners experience the very best of NTS.You’ll also be the beating heart of resilience within the Shipping & Solutions Commercial team—keeping us organised, informed, connected, and ready for anything.This role is all about precision, communication, teamwork and pride. Every task you complete plays a part in NTS’s mission to deliver safe, secure, reliable nuclear transport. What you’ll be doingCommercial & Contract DeliverySupport the commercial team with contract management activities, customer requests and stakeholder engagement.Keep our contract admin sharp: invoicing, contract register maintenance, verification processes and Information Asset Register updates.Maintain departmental spreadsheets and action trackers—we’ll rely on you to keep everything flowing smoothly.VRR Programme SupportAssist in implementing contracts that govern the destorage and transport of vitrified residues for Japanese and European customers.Work closely with technical, commercial and operational teams across NTS and Sellafield Ltd to continuously improve processes and documentation.Produce the monthly Residue Export Facility report for Baseload customers.Coordinate VRR-related meetings and activities.Support on-site activities at Sellafield, including within active areas, during customer visits and VRR witnessing.Customer & Stakeholder EngagementManage all customer visits to the Sellafield site on behalf of NTS and NDA.Lead the coordination and administration for customer and regulator audits.Maintain proactive, helpful relationships with all teams involved in planning and delivering stakeholder visits.Specialist AreasHandle export control processes, including licence submission and administration.Support business continuity and contribute to team resilience. How you’ll show upYou’ll bring NTS values and culture principles into everything you do:Our ValuesTransparency & Cooperation – open communication, shared solutions.Continuous Improvement & Learning – always growing, always curious.Delivering Commitments – reliable, consistent, dependable.Our Cultural PrinciplesFreedom – creating space for people to do their best work.Helpfulness – supporting colleagues and customers with a positive spirit.Drive – confident, curious, committed to making things better.You’ll also help build an inclusive environment where respect, diversity and equality thrive. Who you’ll work withYou’ll collaborate with:NTS Executive and functional headsUK and international customersRegulators, suppliers and global government organisationsTeams across NTS and Sellafield LtdA truly international network. What you’ll bringQualificationsGCSE English & Maths (E)Higher-level business qualification (D, but an advantage)ExperienceConfident using Microsoft 365 tools—especially Excel (E)Experience working in small/medium teams to deliver deadlines and milestones (E)Strong track record in administrative support, data handling and communication (E)Experience engaging with all levels across an organisation (D)KnowledgeAwareness of the nuclear sector and NTS’s operating environment (D)Understanding of NTS maritime and solutions products (D)Awareness of our key stakeholders (D)Skills & AttributesClear, concise communicator with excellent written and verbal skills (E)Professional, enthusiastic and driven (E)Confident representing NTS and working under pressure (E)High-level organisational ability and strong interpersonal skills (E) What else you need to knowYou’ll manage your own workload, deadlines and development.You’ll champion safety, health and wellbeing—for yourself and others.You’ll support NTS initiatives and may be asked to take on other duties appropriate for your role and grade.Flexibility, adaptability and a positive mindset will help you thrive.The Kind of People We’re Looking ForWe’re interested in who you are, not just what’s on your CV.You’re likely to thrive at NTS if you:Take ownership of your work and enjoy being trusted to deliverAre collaborative, approachable and naturally supportive of othersCare about doing the right thing, in the right wayAre curious and motivated to learn, improve and growCommunicate openly and act with integrity and respectAre comfortable working in a purpose‑driven, safety‑critical environmentYou don’t need to tick every box on day one — we value potential, attitude and alignment with our culture just as much as experience.Benefits30 Days holidays plus 8 bank holidaysBuy / Sell annual leaveHealth shieldNuclear Pension schemeHybrid workingFamily friendlyThe companyWe are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable.As part of the UK’s Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.