Customer Service Administrator Location:Market Deeping, Lincolnshire Working Hours:9:00 AM - 5:00 PM (Monday to Friday) Pay rate: £13.47ph Role Overview:As a Customer Service Administrator, youll be the friendly face our clients customers turn to when they need assistance. Your primary focus will be ensuring their satisfaction, addressing inquiries promptly, and building lasting relationships. While aftersales responsibilities are part of the role, your dedication to exceptional service will be the driving force behind your success. Key Responsibilities: Be the first point of contact for customers via phone, email, or chat. Listen actively, empathise, and provide effective solutions to their concerns. Handle inquiries related to product information, returns, and warranty claims. Efficiently process customer orders, ensuring accuracy and timely delivery.