In our client's Scheme Manager role, you’ll be managing their Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community. If required, there is an option to live on-site as a Residential Scheme Manager. This provides the opportunity to live alongside residents in a 1-bedroom flat which is located within a house and where the office is located. Snapshot of your role This is what your day will look like as our Scheme Manager: Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained. Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency. Take on the management of service delivery, with particular attention to housing management and maintenance issues. Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities. Working independently as a lone worker with support from colleagues and management. Your toolkit for success To thrive in their Scheme Manager role, you’ll need: Customer focused background with the ability to actively listen to customers and seek win/win solutions High level of commitment to providing efficient and caring services to customers. Basic digital skills (Microsoft Office etc) Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate. Previous experience in being able to resolve conflict and remain impartial and professional. Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit their customers. Benefits: 28 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more. Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary Paid professional subscription for membership fees relating to your role Employee Assistance Programme offering free wellbeing tools, free flu jabs and more Health cash plan giving cash back for everyday health checks such as optical and dental Cycle to Work and Electric Car Lease schemes High street, holiday and gym membership discounts Plus lots more once you join! Our client reserves the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Theydo not provide visa sponsorship; you must be eligible to work in the UK to join them. You must reside in the UK for the duration of your employment and provide Right to Work evidence.