Job Description
About Us:
At Kreate Dental, we’re dedicated to providing exceptional dental care in a welcoming, patient-centred environment. Our team of professionals is passionate about helping our patients achieve optimal oral health while ensuring their experience with us is comfortable and stress-free. As we continue to expand, we’re looking for a Dental Practice Manager who shares our commitment to excellence and can help guide our practice to new heights.
Position Overview:
We’re seeking an experienced and highly motivated Dental Practice Manager to oversee the daily operations of our bustling, newly renovated, four surgery dental practice. In this key role, you will manage a talented team, maintain smooth practice operations, and ensure that every patient receives the highest level of care. If you have a strong background in dental management, exceptional leadership skills, and a passion for creating positive patient experiences, we’d love to meet you!
Key Responsibilities:
Lead and manage day-to-day operations of the dental practice, ensuring everything runs smoothly.
Supervise and inspire a team of dental nurses, hygienists, reception staff, and other practice personnel.
Develop and maintain a high standard of patient care, professionalism, and operational efficiency within the dental practice
Ensure the practice is compliant with all legal, safety, and regulatory guidelines, including CQC
Handle patient concerns and provide solutions to ensure complete patient satisfaction.
Oversee scheduling, patient flow, and appointment management.
Implement and enforce practice protocols.
Manage financial operations.
Assist in the recruitment and evaluation of practice staff.
Collaborate with the dental providers to optimise the patient experience and practice performance.
Work closely and report to the group Operations Manager.
Qualifications:
Experience in dental management or a similar healthcare management role.
Strong supervisory skills with the ability to lead a diverse team effectively.
Knowledge of dental software (Exact/Software of Excellence, Dentally, R4 or similar systems) is preferred.
Excellent multitasking and problem-solving abilities.
Ability to maintain a calm, professional demeanour in a fast-paced environment.
High attention to detail and a commitment to maintaining high-quality patient care standards.
Solid understanding of financial management principles relevant to dental practices.
Exceptional communication skills, both verbal and written.
Ability to work collaboratively with dental professionals and support staff.
What We Offer:
Competitive salary, from £33,000.000 per year.
A supportive, collaborative team environment.
An opportunity to make a real impact in a well-respected dental practice.
Career progression in a fast-growing dental group
Benefits:
Company events
Company pension
Employee discount
Job Type:
Full-time
Work Location:
In person