Your newpany
A respected national legal services provider is seeking an experienced Serious Injury Solicitor or CILEX (4+ PQE) to join its specialist Serious Injury team. The organisation boasts a strong reputation for high‑quality claimant litigation work and delivers apassionate, client‑focused service that places rehabilitation and early engagement at the centre of the claims process. You will be joining a supportive, collaborative environment that encourages development, progression, and professional excellence.
Your new role
As a key member of the Serious Injury department, you will manage and progress a specialist caseload of pain‑related andplex injury claims. Working under the Serious Injury Guide and Rehabilitation Code where appropriate, you will engage early in mapping discussions, maintain a cooperative approach with all parties, and progress cases efficiently with a meticulous eye for detail.
A significant part of your role will revolve around exceptional client care—building rapport, identifying vulnerabilities, and ensuring clients receive the support, clarity, and empathy needed during what is often a distressing period.
You will also play an active part in developing junior colleagues, including apprentices and paralegals, helping strengthen capability across the wider team.
Responsibilities:
1. Manage a specialist caseload of motor claims valued up to £250,000
2. Assist senior team members on catastrophic injury claims valued £1,000,000+
3. Work to clear targets across profit costs, settlements, case progression and client satisfaction.
4. Demonstrate a high level of client care by carrying out visits, identifying and recording client vulnerabilities from first contact and documenting how these impact support needs.
5. Liaise with medical experts, reviewing reports and maintaining regular risk assessments throughout each case.
6. Instruct Counsel, prepare clear briefs, and attend conferences and hearings as necessary.
7. Maintain proactivemunication with clients, insurers, experts, and other stakeholders, using phone, video or in‑person meetings.
What you'll need to succeed
8. Qualified solicitor or chartered legal executive (full litigation qualifications required).
9. 4+ years' experience handling your own caseload of intermediate and multi-track personal injury claims.
10. Experience running OIC and MOJ claims.
11. Strong working knowledge of the Civil Procedure Rules, relevant legislation and case law, and confidence in progressing cases within CPR timelines.
12. Understanding of the Intermediate Track Fixed Fee regime.
13. Excellent client care, alongside calm, clear and concise written and verbalmunication.
14. Experience liaising with medical experts, counsel, investigators and other partners in the litigation process.
15. Confident with IT systems, including Visualfiles or similar case management software, plus solid MS Office skills.
What you'll get in return
16. Hybrid working with 3 days WFH per week
17. Strong internal progression opportunities
18. Experience handling aplex personal injury caseload
19. Collaborative team culture